Being a first time home buyer, Mickey Ballantine helped put me at ease. He created an open line of communication that made me feel like I was working with a friend, and not just a lender. He guided me through all the steps of the lending process, and even went beyond expectations when issues came up prior to closing. To receive that sort of individual attention truly shows that Mickey cares about his clients. I would highly recommend REMN and Mickey Ballantine to anyone looking to buy or refinance.