During one of the most complicated and stress-filled times of my life, Rob Rauf made me feel like he was truly a member of my home-buying team. Rob exceeded all of my expectations throughout the entire process of becoming a first-time home owner. With his frequent communications and knowledgeable advice, Rob displayed a concern for me and my financial well-being that is not easily found today. As delays and challenges arose, Rob advised me by patiently explaining all my options and recommending the best course of action. When a disaster named Hurricane Irene struck, he personally volunteered to inspect my home to ensure my closing date would not be delayed any further. I would, without hesitation, recommend Rob Rauf to anyone needing his services.