Mike identified a suitable loan program that met my stated objectives, helped me to pull together all of the necessary documentation, and saw the process through its completion. He even followed up the day after the scheduled signing to ensure that all went as expected, and I am happy to report that it did.
I have been involved in multiple refinance situations over the years, ut this was the first where I was dealing with FHA. Mike was definitely sensitive to this fact and made sure that I was well-informed before we moved ahead. His attention to customer service and apparent depth of knowledge in the industry have made me a very satisfied client. If I ever encounter the need to engage these types of services again in the future, I would not hesitate to contact Mike.