Mike Healey handled the refinance of my mortgage. Mike did a fantastic job of explaining the process to me and making sure I understood all the legalities and fine print involved with these types of transactions.
He was professional, respectful and kind. He set an expectation and he exceeded that expectation. He provided information when he said that he would, called when he said he would, and he was in constant contact with me to ensure that I knew exactly what was going on at all times. He was patient and answered all my questions. But aside from all that, the most important thing for me, was that I trusted him. With all that is going on in the financial industry today, having trust in the person that has all your financial information and is guiding you financially is essential.
Mike made the complicated process of refinancing smooth and easy. I knew from the beginning that I could depend on him. Mike is truly an asset to the industry.