I am currently working with Janice Hernandez on a mortgage and would like to express my sincere appreciation on the excellent customer service that I have received from her. As a first time home buyer and new to obtaining a mortgage I am extremely pleased with how well Janice has done with keeping me informed and making sure that I fully understand the process. I can not tell you how fully pleased I am with her. She is professional, knowledge and a pleasure to deal with. I am grateful for the references that gave me her name and will recommend her to all future home buyer.