It is with much gratitude I write this testimonial. Cole with the help of his team, especially his most valuable players Carole and Kim, closed what seemed like the impossible refinance. Their perseverance and sacrifice paid off. Carole’s kindness is unprecedented; you can hear her smile over the phone. Kim’s tenacity and drive is unrivaled. Cole’s chosen associates alone accredit his character.
From the beginning, Cole made it very clear that my full understanding of the entire loan process was important to him. I felt my interests were top priority, even above his own. He took as much time as I needed to explain even the most embryonic details until I was comfortable. He appreciated my hesitation, nervousness, and lack of education in his field and metaphorically held my hand every step of the way.
Cole’s extensive knowledge, background and experience with finance, loans and the industry as a whole give him the tools to close even the seemingly impossible refinances like my own. More important to me than Cole’s experience however was Cole himself. Cole’s calming tone and comforting personality matched my incessant worry and constant concern throughout the entirety of what could have been an extremely stressful situation. Cole patiently explained specifics of my loan status and coached me through the process in general up until and through signing. Not only did he gain my trust, I felt like I was working with a friend. Cole has my greatest respect and recommendation. I’m grateful for the opportunity I had to affiliate with him.