About Mark Carroll

Mark has been in the lending industry for over 18 years as a home mortgage consultant, and has received “Circle of Excellence” and “President’s Club” honors for current and previous employers each year. He started in the mortgage industry back in 2004, after a career in professional baseball where he played in the Seattle Mariners organization for over 7 years. Once retiring from baseball, he immediately began helping others achieve their dreams of homeownership and also providing financial counseling to looking for ways to improve their lives.

From the start of Mark’s career, he realized the importance of doing what is right and vowed to always being upfront and honest with his customers, with the ultimate goal of ensuring his clients were more than satisfied after their loan process was complete. Now, the majority of Mark’s business comes from repeat clients and referrals from their personal friends/family members, which is a true testament to the care he puts into each person he has the chance to talk to.

He believes in following through on what he says he will do, and more importantly educating his customers to ensure they completely understand the process of buying a house, the programs and options available, and that they are receiving the absolute best option available for them. As a result of Mark’s strict attention to detail and extreme thoroughness with every single transaction, his satisfaction levels are some of the highest in the company, and he is commonly told how easy of a process it was for his clients.

As homeowners here in the Tri-Cities, Mark and his wife have built, purchased and sold homes previously and can offer a unique and valued perspective for all homebuyers. Whether his clients have financing, new construction, remodeling, tax or real estate questions, he has the knowledge and experience to help them make the right choices.

Mark was born and raised in upstate NY, near the Catskill Mountains, and currently resides in S. Richland with his wife, Cassie, and twin boys, Austin and Rowan. In his spare time he enjoys spending quality time with his family and children, cooking and eating, and taking trips to new, undiscovered places whenever possible.

First-time homebuyers face an intimidating process when buying a new home. Mark specializes in working with first-timers, as he truly enjoys explaining the process, educating, and counseling these buyers to assure they have solid guidance and gain confidence that their purchase will help meet their financial and family goals.

Mark never loses sight of the fact that a buyer’s home is one of the most important financial and personal assets they will own. He believes every borrower deserves to have their transaction treated with care and as a top priority.

Experience and integrity are critical to a successful lending relationship. Whether one is buying their first home or are an experienced investor buying his/her tenth property, Mark treats each individual the same and strives to provide options that will suit their situation best, and in doing so will always assist his clients with making a decision that works for their individual needs.

Featured Customer Testimonial

“I’ve obtained over two dozen real estate loans over the past 50 years. Mark is without a doubt the most competent loan officer I have ever had the pleasure of working with. Always on top of the process, ready to deal with any problems that may arise and above all, and most important to me, Mark is an honest man… The two things that are most important to Mark are his customer’s satisfaction and maintaining his personal and professional integrity…” – Michael Fitzgerald


Meet My Team: 

Katie Parham

Licensed Loan Partner

(509) 396-2446


NMLS ID# 1441410

Melissa Niebuhr

Licensed Loan Partner

(509) 572-3663


NMLS ID# 1908604


Rosio Cordoza

Licensed Loan Partner

(509) 381-0857


NML# 1496086


What Our Customers Say About Me

“Mark and his colleagues were helpful and responsive during the process. We even closed over two weeks early, which was very nice. Our property ownership, income and taxes are very complicated with various ownership interests and this did not create too may issues with underwriting which was a pleasant surprise and different from many other underwriting experiences.”
Robert T. Jun-22
“Mark Carroll and Homebridge made the mortgage process painless. They asked me some questions and took it from there. I always knew what was going on with my financing, and the process was nearly automatic, with so few actions required by me. It was definitely an excellent home financing experience.”
Dorelis Z. Jun-22
“Mark and his team are truly amazing . All my questions were answered. They where polite , on time and always helpful . I truly appreciate how easy they made this process. Would definitely recommend to family and friends ”
“This was my first home and Mark went above and beyond what I was expecting. He was extremely detailed in breaking down any documents to easily understand and was extremely responsive. Would 10/10 recommend to anyone in the market for a house!”
Martha P. Jun-22
“My experience with other lenders has not been a pleasant one. With Homebridge, however, it was a smooth sailing process and glad I was referred to them. I especially want to thank Mark's very knowledgeable assistant, Rosio Cardoza, she was there with me from beginning to end and always available to answer all questions.”
Gabriela A. May-22
“Thank you so much for your Hard work really appreciated your Hard work, and your time, we could feel their dedication in the process!”
David M. May-22
“Mark's knowledge of the entire process and willingness to explain it to us was very valuable. This was our first experience with have a home built and Mark was very helpful in helping us understand our options and what to expect. There were no surprises.”
Michael B. Apr-22
“Mark Carroll and his team performed exceptionally. They are professional, kept me informed of the process every step of the way, and answered all of my questions quickly and accurately. They exceeded my expectations.”
“Mark and his team went above and beyond through the whole process. Thank you Mark for all you did for us.”
Jeff B. Apr-22
“Mark is an absolute rock star and we are so glad we worked with him. In our first meeting, we talked for nearly 3 hours about the various forms our mortgage could take and how different scenarios could play out. My partner and I walked out of that meeting feeling confident and that we understood the next steps in the process. Mark and his team were excellent communicators throughout the entire process and we are really happy that we worked with Homebridge.”
Uriel N. Apr-22
“As a first time home buyer, I appreciate Marks Carroll's responsiveness to my questions throughout the home Loan origination process. Interest rate questions, advice on what is happening to rates and why, things to consider when choosing a loan....Mark had fully thought out and well-formed responses for all of it. Definitely an above average loan officer, and someone I would recommend and would work with again.”
JOHN W. Apr-22
“Mark Carroll was professional and truly worked for us. He was quick to respond and his explanations were thorough. He was genuinely friendly, not sugarcoating.”
TERRI H. Apr-22
“Mark did a great job as usual! We've used him for many, many loans and have been very pleased with his professionalism, and patience with us and all of our questions!”
Britta L. Mar-22
“Homebridge was very professional and experienced. They answered any questions I had in a timely matter and lead me through my loan process step by step. They asked me my preferred mode of communication and communicated with me very well in a timely matter. Thank you to Mark for making this process easy and understood! Great professionalism all around!! I would definitely recommend Homebridge to my family, friends, and co-workers!!”
Khea L. Mar-22
“Mark and his team were absolutely wonderful to work with. I cannot say enough good things about my experience and how easy this was. Mark was always available, even holidays, nights and weekends, to answer any questions I had. I highly recommend Mark and his team!”
BRYCE K. Mar-22
“Mark was a breath of fresh air after dealing with another lender who left me feeling uninformed and unattended. Mark took the time to email, text, and call me try and achieve the best possible outcome for the entire loan process.”
MARIA M. Mar-22
“Mark did an amazing job!!! I am blessed that God sent Mark my way to help with my dream home. Over the last 2 years I been trying to purchase a home but no one actually took the time and when I came to Mark he made me feel like he actually cared about my housing needs and took all the time to really explain the process. His prompt communication is by far the best I ever experienced he was available any time and even on weekends!! He made this process less stressful for me.. I will definitely will be referring friends and family to Mark every time I can. Melissa did am amazing job at communicating as well, I didn't really get to meet the rest of the team but they were really past to get my file back and process. Special thank you to the underwriting team!!! God bless you for approving my loan!!!! The whole experience was amazing!!!”
Magdalena T. Feb-22
“Mark and Melissa were great even though we didn't talk much in person or over the phone they were very responsive to my emails and got back me very quickly with any questions that I had. Thank you for a easy and smooth process”
Justin W. Feb-22
“Mark and all the staff were a pleasure to work with. Thank you all.”
Laurencia B. Feb-22
“Everything was smooth and easy. Mark and his team are awesome as always.”
ROBERT H. Feb-22
“Mark Carroll's professional knowledge and guidance was excellent. I would highly recommend Mark.”
Lucia H. Feb-22
“I have delt with several loan advisors in the last 10 years on a couple different home loans, i will say, Mark Carroll has exceeded my expectations. I'm upset with myself for not contacting him sooner. Mark is incredibly smart and well aware of our State's law's and regulations regarding home loans and finance. He has brought forth options I didn't know we're available. Thank you, Mark for being so on top of everything, you have surely made our lives a lot easier.”
“I would highly recommend Mark. He was very responsive, and walked us through the loan process step by step.”
Adrian C. Jan-22
“Mark Carrol always doing a great job. Very happy with the services.”
Lindsy B. Jan-22
“Mark Carroll exceeded my expectations, making for a smooth transaction from start to finish. I was given updates and notifications from his entire team throughout the process. Mark was quick to respond to my questions and concerns, even on nights and weekends. He is committed to meeting his every client's need and I highly recommend using Homebridge to anyone seeking to purchase or refinance a home or property!”
Jesse H. Jan-22
“We were very satisfied with the service and how quickly Mark got us approved and how quickly we closed. Love the way he works and how he knows his stuff. Thank you!”
JUSTIN S. Jan-22
“Mark and his team were simply amazing at every stage in the process of helping us get our home. He is the best at what he does! He's attentive, understanding, responsive and very knowledgeable. Our realtor introduced us and we are very lucky to have worked with him and his team. We can't thank him enough for giving us the piece of mind knowing he had everything under control and made things run smoothly. We would definitely use him again, no question about it!”
JOHN H. Jan-22
“Mark was very professional and informative in the whole loan process. It was a pleasure working with Mark and his staff on our loan. Mark provided excellent service and was always on top of our needs and questions.”
“Mark Carroll and the staff at Homebridge are the most professional and caring group I've ever met. Our refinancing was made easy and everything worked out like it was supposed to. I will use Homebridge again and will recommend them to others. Thank you Mark Carroll for everything you did!”
“Mark and his team are excellent to work with. They are courteous, professional, and thorough. Mark took the time to speak with me and explain various processes of the home buying experience. Without his help, I would not have been able to get the house of my dreams. He is the best!”
MIA S. Dec-21
“The entire process of my refinance was so easy! My questions were answering quickly and they made sure I understood the steps and process the entire time. I was shocked when it was over- literally quick and easy and saved me a ton of money in the long run. I really appreciate it!”
Patrick M. Dec-21
“Mark is a consummate lending professional. He provides thorough explanations, rapid responses, and provides complete transparency. I will be referring anyone that I hear is looking for a loan.”
RYAN M. Nov-21
“Mark and his team were great.”
Joseph H. Nov-21
“Mark was EXTREMELY helpful. Everything was super simple and to the point in regards to what was needed. He also answered my call right away and provided me advice when we were depositing our closing cashier's check. The bank personnel initially told us it would take 5-7 business days and Mark advised that we have him call the Title company to make the deposit immediate.”
Howard K. Nov-21
“I am extremely satisfied with the services Mark Carroll and his team provided me in the refinancing of my home. This was done while I was navigating through a difficult divorce and I appreciate how smoothly they made this refi come together.”
Manuel S. Nov-21
“Mark was great! Very Professional and exceeded my expectations! Thank you!”
Whitney O. Oct-21
“Overall Mark is amazing. Incredibly smart, helpful, easy to work with, very knowledgeable and wonderfully willing to help me through a ridiculously convoluted transaction.”
“Mark is great. Very professional, knowledgeable, and friendly. We'll definitely use him again in the future.”
David R. Sep-21
“Mark and his entire staff were very professional, very polite, very helpful and extremely knowledgeable. They made the entire home buying experience easy and stress free. I could never put into words, just how great Mark and his staff were to work with. They were all are very caring and patient all the way through the seamless and smooth process. I would highly recommend Mark and his team to anyone.”
“Mark and his team, were excellent. I have zero complaints and wouldn't change any part of the process.”
Joseph Q. Sep-21
“Great service. Made you feel at home. Very knowledgeable. I asked if we could close before the scheduled closing and we were accommodated. Big thumbs up for Mark, his staff and Homebridge ”
RICK T. Sep-21
“Thoroughly enjoyed having Mark Carroll lead us through our refi. He always answered his phone and explained things thoroughly. Additionally, complete process was done in just over 3 weeks. Amazing. Thank you Mark. Your boss should give you a raise..........”
MacKenzie F. Sep-21
“Katie was great to work with. From the get go she was checking in with us and holding our hands through the process since we were first time home buyers. Our situation ended up being pretty tricky because we needed to provide a job offer letter from my fiancé's fire chief, and getting anything from a fire chief during fire season is near impossible. She hustled for us and was able to, against all odds, get everything signed and approved for us by closing day. I definitely think she went above and beyond for us in our situation to make sure we got everything complete on time.”
David W. Sep-21
“This was our 2nd mortgage with Mark Carroll. The man is thorough, professional and seems to truly care that you get the loan you want and that you are happy with all that is involved while obtaining the loan. I've already referred a family member to Mark, and they've used his services twice now as well for mortgage loans, and they wouldn't use anyone else. Mark, along with his team at Homebridge are the best people that we've ever worked with, and we will again if the need arises.”
Megan S. Aug-21
“Mark Carroll was amazing to work with. Quick to respond to any and all questions or concerns and explained things thoroughly .”
Jason O. Aug-21
“thank you for all your help Mark. I know dealing with that appraisal was difficult on all ends, but it ended up working out on time in the end. We appreciate it very much.”
Alison G. Jul-21
“Mark was great to work with- got things done quickly and kept us informed the whole way. I also knew I could call him anytime and he would answer my questions.”
PAUL L. Jul-21
“Again, thank you Mark!”
Manuel Z. Jul-21
“Everything went smoothly, and Mark was able to save my deal when another lender said they couldn't help.”
Shallon S. Jul-21
“ive used mark now for 2 home purchases and 1 refinance. He is always quick, attentive and knowledgeable. I value his input and insight and trust him.”
TREVOR O. Jul-21
“Mark and his team were great as they were on my first refi a while ago and for my friend I referred to them. Great work all!”
“Mark was excellent and helped us from the very beginning. He explained what we needed to do to get pre-approved, helped us get there then helped us get to closing.”
Zyanya L. Jul-21
“I was very impressed by Mark Carroll and his team. I switched over from another lender last minute about a month before my house was set to close. I was worried that we wouldn't close on time, but the team made it happen! There was always excellent communication, and the rates I was provided with were amazing. I am so thankful for Mark and his team.”
LISA H. May-21
“Mark does an excellent job explaining and always answers your phone calls, which is very important!”
Gersael S. May-21
“Working with Mark Carroll and Katie Parham was so easy. They were always so kind and patient. Always willing to answer any questions and quick to respond to emails even after hours. Thank you for making our dreams come true!”
Heather G. May-21
“Mark was always very very informative and forth coming! When we didn't understand something he took his time to explain it very well to us.”
Tammy R. Apr-21
“Katie worked with Mark and she was AMAZING!!! She was responsive and very friendly.”
Socorro G. Apr-21
“Homebridge Great team”
Jaqueline O. Apr-21
“Being a first time home buyer everything about the whole process of buying a house was scary and overwhelming but Mark Carroll's experience and knowledge was very helpful and mind calming when choosing the loan that fitted my budget. He explained everything and was always willing to answer my questions. Thankful for the easy process working with him. Would sure recommend him.”
Cary C. Mar-21
“Mark helped me with 2 loan refinances at the same time. He was very organized and made things easy to understand. I received constant communication from him and his staff during the process. Everything went smooth and my loans closed on time and at the terms originally quoted. Overall I was very happy with the experience and would highly recommend Mark Carroll and the team at Homebridge mortgage!”
“Very smooth process thanks to mark and his team. Don't think it could have been any better. Knowledgeable and great at explanation of everything.Thanks again”
KELLY P. Mar-21
“My recent refinance through Homebridge was stress free. Mark and staff were very helpful and professional through the process. Thank you again!!”
TERRI H. Mar-21
“Mark did a great job on our 4 refi's, from beginning to end!Thank you Mark!”
Rebecca B. Feb-21
“Mark and his team were awesome! They kept me informed about everything that was happening and what was needed. They were always curiosity and helpful when I reached out to them. I will and have recommended them to others that are looking for a home to purchase.”
Sherri C. Feb-21
“I was pleasantly surprised about the ease of refinancing. Mark Carroll and everyone made it so easy and stress free. I've never experienced anything like it. I see why they were so highly recommended”
“Very knowledgeable, efficient, responsive and responsible.”
Lazaro M. Jan-21
“Mark was able to take my loan even though we encountered a major obstacle in the process with another lender, He was able to overcome it and take us to the our oficial closing. As first time home buyers we are happy and very thankful we got our keys! Thanks to Mark who was always on top of things keeping our loan where we wanted to be. Mark was such a great help to us. He did and excellent job! I am thankful to him and the Homebridge team. Overall had a great experience working with him and Homebridge.”
Amanda B. Jan-21
“Mark was great to work with. Answered all my questions and kept me informed of the process”
Gabriel M. Jan-21
“Mark was highly recommended and he met the very high expectations I had based on those glowing referrals. The process was as painless as it could be, and the loan is a beauty. It's nice to know I now have "The Guy" to go to when someone asks.”
April N. Jan-21
“The detail that I received as answers to my questions, as a first time home buyer, were above and beyond what I experienced with a previous lender...who would not give me any feedback or very little communication about the process, what to expect, and what was needed. I am very grateful to Mark Carroll for his experience and expertise that made this trying time an experience to remember more fondly than could have been expected. Thank you Mark!”
DAMIAN B. Jan-21
“Mark Carroll made the process a lot less stressful than I expected. As a first time homebuyer, I didn't know what to expect. Mark thoroughly explained our options and worked with me to find what was in my best interest. Mark and his team, especially Melissa, answered all of my questions promptly and would keep me in the loop as I progressed through the process. I was very satisfied with the process and I thank everyone at homebridge who was involved for making the experience as smooth as possible.”
Alyssa W. Jan-21
“Very informative, answered my questions quickly, and I really enjoyed working with him!”
Acisculo E. Jan-21
“Mark is the best! He answers evert question with detail and knowledge. We found him patient, kind, informative and easy to work with. Best experience we ever had.”
Maria M. Jan-21
“Mark Carroll was really easy to talk to and helpful when I initially talked to him and gave all the information then. After, his assistant Katie was amazing at everything she did and was really nice as well as understanding!”
KEVIN M. Dec-20
“Mark was very helpful. When my wife had questions separate from mine he would take the time to explain everything in a way that she and I understood clearly. He responded promptly to our questions and was always available for a phone call or promptly returned our calls. Mark was very courteous to both my wife and I. I appreciate the work and speed of getting this refinance accomplished. Thank you Mark!”
Ryan B. Dec-20
“This was the second time Mark and his team provided a home loan for my family. He delivered just as I expected him to. His entire team was very helpful and ultra responsive. Mark knows what he is doing, so he makes the experience very easy and seamless. The only hope that I have is the Homebridge actually keeps my loan and doesn't sell it off like that last time. It's really an inconvenance to have to transfer to another lender. I hope that you guys service my loan from start to finish.”
Dean H. Dec-20
“Mark and his team were very helpful, professional and patient.”
Westly L. Dec-20
“I definitely did not expect it to be as easy as it was. The way mark explains the process and answers questions is perfect. I knew I was in good hands as soon as the application was initiated. I would definitely recommend hombridge financial to any future homebuyer.”
Mark G. Dec-20
“Correct handling of rare legal residency status within closing timeframe”
DAVID B. Dec-20
“Mark is excellent to work with, both before and during the process. As someone that can not stand paperwork, Mark and his team did an excellent job making the paperwork as painless as possible. The only downside was I was contacted by multiple people, which for informational security, made me nervous. Overall a great experience, I would definitely recommend their services.”
“We had a great experience working with Mark. He was patient and thorough throughout the process, and always easily accessible and quick to respond to any questions we had. Thanks for making our refinance a great experience!”
Jeffrey G. Nov-20
“Our Family is very pleased with Mark Carroll and the Homebridge team. Mark Carroll and the team were very professional and did a excellent job explaining every single step. They answered our questions right away. This was our first time buying a house. And Mark Carroll did a super awesome job. Thank you Mark Carroll and the Homebridge Team.”
Bryce H. Nov-20
“Mark is great at explaining things. Very happy to work with him.”
“I'm very satisfied with all the help that Mark Carroll give me to get my Loan .It was a smooth process we have a very good communication with him and his Secretary Melissa Thank you very much both of you guys I really appreciate ??”
Leslie B. Nov-20
“Mark is the best to work with due to his positive and patient demeanor and disposition. His experience, professionalism, efficiency, concern, heart and kindness are a few attributes that stand out to me. Mark is the only loan specialist / originator I will work with.”
JAMES D. Nov-20
“All was good....”
Van R. Nov-20
“Could not have been more happy with the service Mark Carroll provided during our home loan process. He was on top of the process every step of the way.”
Justin C. Nov-20
“Mark Carroll and his team (Melissa) went above and beyond, Very Happy!!”
JOSEPH C. Oct-20
“I have been purchasing real estate for over 20 years. I will say that I have had the most professional and by far the best experience with Mark Carroll. He is knowledgeable, efficient, honest and has integrity. I am a Business owner and I know that to have employees like Mark Carroll is a reflection of the business. You should be proud to have Mark Carroll as part of your team at Homebridge. I look forward in doing business with Mark in the future. Again, thank you.”
“Mark helped us a lot! We came in as first time buyers, so we were very new to everything. Mark sat with us and did such an awesome job explaining everything. Thank you Mark!”
ANDREW M. Oct-20
“Mark was so informative and knowledgeable about this whole experience. I wouldn't have chosen otherwise”
DARYL B. Oct-20
“Mark was an excellent communicator and well versed in the loan process. From pre-approval to the completion of the final documents, the loan process was seamless, even during COVID-19. The only issue that arose was the lack of appraisers available during the pandemic, when housing sales significantly increased. Somehow an appraiser was able to complete the appraisal in plenty of time to close the loan on schedule. I really appreciated Mark and feel he made our loan very easy to secure. Thank you!”
“We have purchased several homes throughout our life together, and we were truly impressed with the professionalism and efficiency of Mark and his team. We worked with several others besides Mark, but whenever we had a question we'd call Mark and he was there for us. The process was much faster than those of the past ... and seemed almost without any issues at all. I was very impressed with Mark ... can't say enough good about him ... or his team. The Title Company was less great ... they changed the time and date of closing a couple of times and called with a couple of frightening and confusing statements ... like, the closing can't be completed because of "something" ... but in the end Mark and his team jumped through hoops and we closed as planned. Once we arrived at the Title Company a different person that we'd ever spoken with before did the closing signings with us ... He seemed to know what was going on! But, we never actually saw the women we'd received the "scary" calls from!~”
DEBRA L. Oct-20
“Mark is excellent to work with. His knowledge of the loan processes and friendly attitude makes the loan process easier to understand. I will recommend Mark to all I know that may be in the market to purchase or build a home! I miss talking with him already! Thank you Mark for everything to get me in my new home! Debra Lincoln”
DAVID B. Oct-20
“Mark is extremely knowledgeable and will take the time to walk you through any process you have questions about.”
“This is the second time that we've had Mark Carroll as our loan officer. He is so professional and makes the experience so easy. He explains everything that is needed and that will happen and that's what happens. We would never use anyone else.”
LISA H. Sep-20
“Mark did an excellent job explaining, fast, and on time. Great job and easy to work with and responds quickly if you have a question. Thanks!!”
“Mark was great throughout the whole refinancing process. He made the whole process go very smooth and was quick to respond to any questions. Will definitely refer him in the future.”
JAMES A. Sep-20
“We were very pleased with Mark Carroll and the entire process working with Homebridge Financial Inc.”
LUIS C. Sep-20
“Very Happy with the service”
Stephen H. Sep-20
“Mark went above and beyond to make sure everything was accurate, timely and fully understood. His professionalism and candor made this mortgage both simple and the least painful of any mortgage I have ever had (this is my fifth house). I can't say enough about Mark and HomeBridge's performance, even more so during a pandemic. They are a great group to work with for home financing.”
Martin K. Aug-20
“Mark is not only a very knowledgeable and experienced mortgage professional, he is also a very caring and social interactive human being. The way how Mark (and members of his team) interacts with Clients makes the feel that their matter is on top of Mark's priority list, that he cares about one's well-being and that he strives for delivering outstanding service. While I had, so far, only positive experiences with financing or refinancing homes, my working with Mark is definitely the best. IMHO, Homebridge is lucky to have been successful in recruiting him away from his prior Mortgage lender .....”
Stacey P. Aug-20
“It was a pleasure to work with Mark Carroll, he kept us informed throughout the entire process and worked magic with our needs. I would definitely recommend Mark and his team and will use them again if the opportunity arises.”
Joaquin B. Aug-20
“I very happy to work whit Mark everything was Very smooth and easy to get my loan”
ERIC B. Aug-20
“If you have obtained and closed a loan with Mark Carroll, you know how good he is at what he does. If you haven't, you're in for a treat when you do.”
Virginia M. Aug-20
“The process was quick and painless! I have gone through Mark on several different home loans and always return when needing home loan services. He is efficient and very knowledgeable. I never worry when obtaining loan services through him. I always know what is going on throughout the process. He answers all questions and concerns and puts me at ease.”
Mathew M. Aug-20
“Mark and his Team did a great job keeping me up to date on what was needed and responded to me very quickly when i had questions”
Lori C. Jul-20
“I think Mark did a amazing job in the beginning i was worried my anxiety of the whole process got me me but Mark was able to keep me informed VERY well threw the process. I was little upset at first because of the down payment assistant program and a mis communication but in the end when we were actually ready to buy it all worked out great. I would definitely recommend Mark and Home bridge.”
SARDAR K. Jul-20
“Thank you Mark Carrol for making it easy for us and we will keep refer more people to you , keep it up .”
Kayla C. Jul-20
“Mark and his team were awesome to work with! Always felt taken care of and on top of my situation in selling/buying concurrently.”
Jack R. Jul-20
“Mark and all of his staff were courteous and professional, throughout the entire process. Jack Rhoades”
Rayechel T. Jul-20
“Mark and his gals with Homebridge made my family's dream come true! He is such an asset to our community. Thanks Homebridge!”
ANDREW S. Jul-20
“Just wonderful. I'm a First-Home buyer and I could not have been happier with the process. Mark was courteous, informative, easy to work with, and just a class act all around. I could not be happier with Mark and his team that eased me along through this process and I was ALWAYS able to get in touch with them anytime I needed.”
“Mark was very professional and quick from the beginning of the process to the end of the loan closing. I am very thankful for his work: his promptness and patience exedded my expectations.”
David S. Jun-20
“My wife and I have always enjoyed working with Mark Carroll and his team. He is always timely, accurate and complete. His customer service and responsiveness has been unmatched so we look forward to returning for our future needs.”
“We are very happy to work with Mark Carroll. He will always help if there is a need for this. We are very grateful to Mark for his work and attitude towards it. We always recommend contacting our friends. Thanks Mark. We will continue to turn to Mark.”
PAUL L. Jun-20
“Thank you Mark Carroll for all the many years and many homes you have financed for us. We were so very happy that you are now with Homebridge. Our recent refinance went very smoothly and totally met our expectations...thank you Homebridge!”
Katelyn W. Jun-20
“Mark was so easy to work with and had an abundance of knowledge. Was always available to answer questions and was very thorough.”
“Absolutely wonderful service! Always available for questions, patient, informative, and pleasant! We appreciate all Mark and team have done for us and will recommend to everyone I know!”
DWIGHT C. May-20
“Mark was a pleasure to work with. Very professional. Quick to respond to my questions and situations that came up. Would recommend Mark and company to anyone who is looking for a mortgage.”
JOELLE M. May-20
“Mark and his team were amazing!!”
“Absolutely wonderful service! Always available for questions, patient, informative, and pleasant! We appreciate all Mark and team have done for us and will recommend to everyone I know!”
“I came directly to Mark Carroll because of the excellent job he and his team did with my original home purchase. Once again, he and his team were outstanding!!! If I need a loan or refinance in the future I will definitely contact Mark. I will also pass on his information to anyone in the market for a home loan.”
SHANE S. Apr-20
“Mark did a tremendous job. Very knowledgeable, punctual, and personable.”
“I recommend Mark Carroll to my friends and family. I recently had a coworker purchase a home and also used Mark and was very pleased.”
ELVIA R. Mar-20
“Mark Carroll is the BEST! He went above and beyond to help me with the loan process! He took the time to explain everything and I TRULY appreciate it. I would definitely recommend him to my friends and family.”
“Mark and Melissa made the process very simple and straightforward. No stress generated from the lender's end.”
“Mark was very personable, informative and timely. I would definitely use Mark and home bridge again.”
JAMES J. Mar-20
“Mark is amazing!”
JOHN L. Mar-20
“Mark was personable and exact on explaining all facets of the loan process.”
“Mark is always professional and provides a quality product every time. I have followed him from different lenders because of his skill sets to get things done on time, accurately, and with the best rates.”
FREDDY R. Jan-20
“Thank you Mark for all your help througout the loan process”
DANA W. Jan-20
“Mark and his staff are very professional, knowledgeable, and helpful to their clients. I will definitely recommend them.”
“Mark Carroll was phenomenal to work with. I highly recommend just even speaking to the man, you walk away with better financial understanding overall! He made this process so smooth. He was professional, prompt at returning calls and/or emails and often was breaking down some of the financial aspects to me even further when I did not understand AND even though my fiance understood. I appreciate all the time he took to listen to our concerns or clear up any confusion. I always walked away from Mark feeling like I had gained so much knowledge. What made it super easy was that he was easily available and completely willing to discuss the processes all over when asked. His level of professionalism and expertise makes sense why he is one of the top loan officers/consultants in the area. We just closed middle of this month but even PRIOR to closing just solely based on the interactions we had, we sent two of our friends to Mark and he helped one close on their first home and another is in the same process now. He goes above and beyond. I appreciate that even though we appeared young Mark did not at all seem to treat us differently. We will continue to recommend Mark!”
“Mark Carroll is the best! I would recommend him to anyone any day.”
“This was the easiest process I have ever experienced. Mark and his assisting staff members were amazing to work with. Many many thanks.”
BRIAN M. Dec-19
“Mark Carroll was an excellent person to work with. Being a first time home buyer he took the time to explain everything to me so there was no confusion. Being a first time home buyer can over whelming especially for applying for a home loan but i could not have asked for a better person to work with.”
DARCIA G. Nov-19
“Mark and his team made this process so stress free. Easily the best, most efficient and professional home buying experience of my life.”
Clint W. Oct-19
“Mark and his assistants were extremely professional and helpful. In a matter of three weeks we were able to close and move into our new home. We couldn't have asked for a better experience.”
SAMUEL W. Sep-19
“Mark is a awesome guy. Very knowledgable and understanding. A person who went out of his way to make sure my wife had a clear understanding of the process and the financials. Mark and the Homebridge team is our #1 recommendation to our friends and family. Thank you Mark and your team...”
DAVID D. Sep-19
“Excellent service”
“Mark went above and beyond to make our home buying experience easy and fast. He always responded right away when we had questions. He was very accommodating when we asked to get an earlier closing date and worked hard to make that happen.”
Steven Williams
“Mark and his team at home street did an amazing job. Was very pleased with everyone and enjoyed how nice they all were. That was my first stop as far a choices go for banks and like I said before mark and his whole team are amazing. ”
“Mark gave courteous and prompt service. A pleasure to work with.”
Jason - Bank customer
“Mark was great to work with. We started the loan process and a job came up where I was going to be out of town for two months and he was able to push deadlines up so I was still able to take the job and get the loan.”
Mark Kafentzis - Financial Advisor Edward Jones
“Mark did an excellent job of presenting my options. He explained the cost vs. the savings over time for each scenario allowing me to make an informed decision. He estimated my closing cost at a reasonable amount and It came in lower when it was finalized. That was a first for me in all my years of dealing with lenders. Mark's customer service was second to none and I would highly recommend him to family, friends and clients. ”
James Hodgson - Official mover of heavy furniture
“Was a tuff deal with lots of hoops Mark got us through it happy with our new home ”
Cara Hernandez - Geriatric | Medical Social Worker
“Mark is excellent! I was in the market to purchase my first home for about two years before I found one to call my own. Mark provided me with a pre-approval letter in a very timely fashion, and ensured that my information was kept up to date so that when I was ready to purchase, I wouldn't run into any snags. Mark's response time is incredible; our communications took place primarily via email and the level of detail he would respond with to my questions was unexpected and very much appreciated. He understood how I would analyze the situation and potential mortgage payments and length of loan, and provided me with every bit of information I needed to make an informed and intelligent decision. I've been in my home for a little over a year and have reached out to Mark a handful of times with follow-up questions (for estate planning, possible conversion to a rental property, and sale of the home, etc.) and each time he responds quickly and with a great attitude. It is with great confidence that I will go to Mark for any and all future home purchases; that's how wonderful my first experience was. I should also mention that his office staff functions at the same level of professionalism and responsiveness; it's very reassuring! Thank you, Mark!”
Sam and Gina Whitecotton - Auto Tech / Retail Sales
“Highly recommend Mark Carroll and his team at Homebridge Bank. Mark was informative on all my wife and I options for the purchase of our 3rd home. He got us the best loan that fit our needs. Him and his team made this purchase easy and seamless. The best experience with such a large purchase... GREAT JOB!!!!! and THANK YOU!!!!!!”
Rebecca Jones
“Mark is such a great guy to work with. We have done two house loans with him and both experiences went so smoothly. They went smoothly because of how hard he works. The best thing that we love about him is how promptly he gets back to us when we have a question or need something done. We will always use Mark for our future loans and highly recommend him to all our friends. ”
Michele Matz - Teacher
“This experience was pleasant and I felt valued as a client.”
Ryan Graves
“Mark was exceptional to work with. Clear and quick communication throughout the entire process. Professional and excellent! ”
Brian Gaudet - Scientist
“Mark Carroll was very friendly and professional. As a first time homebuyer, I appreciated that he was able to answer all my questions about the process and make it understandable. I would certainly recommend him to future homebuyers in the area. ”
Andrew Kittredge - Andrew Kittredge
“Mark and his team were so helpful getting my wife and I into our first home! What started out as an intimidating process ended up being very simple and straightforward because of his knowledge and communication. I would definitely recommend!”
Beth Doyle
“Mark was amazing throughout our mortgage process which lasted about 3 years. We were unsure of the home we wanted and he was so patient and guided us through everything we needed to make a decision. Mark got us prequalified for the home we wanted and everything was very simple!. Now we are living in our dream home thanks to all of Marks dedicated work.”
Joseph Svoboda - Pastor
“My wife and I just moved back to the US from China. We are new to the Tri Cities and were introduced to Mark Carroll by our real estate agent Greg Tripp. Mark proved to be just the person we needed to overcome all the obstacles of purchasing that home. Due to our previous stent of living oversees, we encountered a plethora of complications trying to finalize the funding for this house. Mark was not only patient as we weathered multiple setbacks but was proactive in helping us find ways to remedy those issues. Time and again, he reached out on our behalf to find a way to make this house our home. Such drive, cordiality, and professionalism are a rare commodity in our experience, however, with Mark they were more than abundant. Should you be in the market for a house, I am confident, the high level of commitment, graciousness, and patience Mark demonstrated on our behalf, will serve you the same and will ultimately land you the home you are longing for. Don't risk your investment with anyone else. ”
Tengyue Jian - Reasearch scientist
“Mark did a great job and the loan application process was so smooth. He was always so helpful and patient in the whole process. ”
Gary & Sharon Bradley - Retired educators
“From our first interaction with Mark we were extremely impressed with his professionalism, thoroughness of explanations and expertise. He takes to the time to craft detailed descriptions citing clear examples for each situation with the goal of making the complex process of acquiring a mortgage understandable for the layman. When needing a lender, we went back to him three more times because we had complete faith that he was looking out for our best interests. We highly recommend Mark Carroll as a mortgage lender. ”
Chloe He
“He did a great job, highly recommended. We are the 1st time buyers, have a lot of questions. Every time he answered our questions with useful advices and patience. Really helpful! ”
Neil and Ruth Zobel
“Mark Carroll was very helpful and patient with us concerning a bridge loan. We appreciate the guidance for the closing of our new home. Neil and Ruth Zobel”
Joy Wilson
“Mark made the entire mortgage process so easy and smooth! He was always available to help out and answer any questions and responded so quickly!! I couldn't have asked for the process to go any better! We are looking forward to continuing to work with Homebridge Bank.”
Brett Morrison - Sales/Design/Project Manager
“Mark had all the information & answers we needed & was a pleasure to work with. ”
Julie Morrison - Sales/Designer/Project Manager
“I have purchased many homes which means I have had many experiences with lenders. What I remember most when getting loans are the difficult to work with lenders who have no time for questions and often unavailable. The other ones I don't remember at all actually. With Mark this has been a whole step above all other experiences. He was always great with being available no matter the time or day, and excellent with explaining our options. I will use Mark Carroll from now on.”
Ben Caleca
“Mark was very helpful in explaining the loan process and providing a variety of options when I relocated to the tri-cities.”
Pam Puckett
“Mark was fabulous from start to finish. This process was so easy and we were actually able to close earlier than expected. I would wholeheartedly recommend Mark Carroll if you're looking for a professional who knows the business and truly cares about his clients.”
Francine villarreal - C.N.A
“Mark was quick Fast and resourceful! Definitely made our experience ENCOURAGED AND SUPPORTIVE ;)”
Karl - IT Manager
“I gladly recommend Mark for your next mortgage needs . He kept us informed throughout the process and was always there to answer any questions . Thank you!”
Lennie Streeter
“My husband and myself would recommend Mark as a home mortgage consultant anytime. Mark and his associates treated us as if we were their number one clients. We couldn't ask for a better Manager handling our mortgage needs. Thank you.”
Sudeep Thapa
“Our first home purchase He was always available for any requests Excellent experience working with him Highly recommended ”
Justin May - Federal technician
“Overall Mark was awesome he gave us all the information as well as getting things taken care of as soon as possible so we were not scrambling at the end ”
Mike Bean
“mark and the entire team at Home Street did a great job. The mortgage product was terrific, met our needs and the communication was top notch. Mark addressed every question, responded almost instantly even on weekends and was always a kind professional. I have purchased 5 previous personal homes and done several different refi's none of those experiences have been as pleasant and as painless as working with Mark and his team. A+ ”
“Thank you Mark for making a stressful and complicated process seem easy. You and your team were wonderful Laury ”
Austin - Homeowner
“I recently purchased a home using Homebridge and Mark made it extremely simple. He is very knowledgeable and helped with any questions I had while putting it in terms I could easily understand. He can be difficult to get a hold of at times but that is to be expected. The times I was unable to reach him his assistant was there to help. Overall it was a positive and pleasant experience. ”
Kelly Allen - Office Manager
“Mark Carroll made the loan process simple and easy. He kept me well informed and responded to my queries quickly and efficiently. Never once did I wonder where I was during the entire process. I would highly recommend Mark Carroll to anyone purchasing real estate!”
Jan Pringle
“Mark provided outstandingly awesome service when I applied to Homebridge for a home loan. In addition to answering my questions promptly and thoroughly, he frequently anticipated my needs and pro-actively provided information I would want to have. He was always warm and gracious, but professional. I appreciated the way he was willing to take the time to educate me regarding the home purchasing process and terms related to it. Since I was selling my condo at the same time I was buying a house, his advice and info assisted me in both transactions even though he was only actively involved in one of them. I'd call that "going above and beyond" which Mark consistently did. He and his team coordinated with my buyer's escrow company in order that I could sign my closing documents at a location convenient for me in western Washington and was thus able to have the keys to my new home as soon as I arrived in eastern Washington. Mark was highly recommended to me by my Kennewick realtor with whom he communicated frequently so we were all "in the loop". I would whole-heartedly recommend him to anyone who wants a knowledgeable, pro-active, on-top-of-the-details, team-playing, friendly banker. ”
Ian Dezember
“This was our second home purchase with Mark. He was outstanding once again! He was with us 100% of the way. He is the best!”
Jonathan Jordahl - Engineer
“Mark was very professional and super helpful. He answered all my questions and gave me a ton of extra details that helped me make what I feel like the best decision for myself.”
Jessa Bergevin - Jessa Bergevin
“Mark assisted us with our very first mortgage loan and we couldn’t be more happy that we went with him. He walked us through every step of this process and made sure we had a clear understanding of everything. We had many questions and he was always on top of getting us the answer as quickly as possible, whether it was him or one of his team members. We absolutely recommend him and will definitely be using him again for future transactions. ”
Donell Koppenaal
“Mark & his team were efficient from start to finish & really made the process of buying our home a smooth one. Communication was clear & we always received a rapid response to any inquiry we had (including after-hours & weekends). Everyone was very kind & patient every step of the way, incredibly professional office. They worked hard to have our loan close early & we are so grateful we chose them for our mortgage. We highly recommend Mark & everyone on his team!”
Joel Koppenaal
“I really enjoyed working with Mark. He made sure we had plenty of information to use while making our decision, and was also very communicative and responsive during the home-buying process. I would very much recommend Mark to anyone searching for an honest, informed, and prepared lender.”
Chris J Neese-Blackman - Educator
“Mark and his team at Homebridge Bank were very attentive. They stayed on top of everything, kept me up to date at all times and closed ahead of schedule. I would highly recommend.”
Philip Bragg - mr
“I found mark to be freindly and knowledgeable. he was helpfull and happy to answer my questions.”
Cathy Davis - Cathy Davis
“Mark and Katie went above and beyond to make our families dream happen! Thank you for such an amazing job! ”
Miranda Goodey
“My husband and I were purchasing our first home and had a lot of questions. Mark helped us though every step of the way. I was always impressed at how quickly he responded to emails and phone calls. I would recommend him to everyone! ”
Tawnya Ostrer
“Mark was very thorough handling my complex transaction. He communicated the intricate details completely. I would recommend Mark for any transaction. ”
Tucker Gilman - Electrical Engineer
“My wife and I were looking at houses to buy and our agent Chris Gentry recommended Mark Carroll to us. I am so glad I listened to him!!! Mark is an excellent loan officer. He is down to earth and very pleasant to work with. Extremely knowledgeable and very willing and eager to help. I will recommend Mark to anyone looking for a house!”
Janet Hickman - Load planner/shipping clerk
“Mark and his team did an outstanding job processing my loan application. Everything was done in a timely manner and was as stress free as possible. My thanks to Home Street Bank for a job well done.”
Stephanie Steinwand
“Mark made it incredibly stress free for my husband and I getting into our first home. He had phenomenal communication with us throughout the entire process and was easy to reach at any time of the day if we had any questions. He was kind, very professional and always willing to help us. There honestly isn’t any one I could think of that could do their job better than Mark, he enjoys what he does and it shows. He is also very knowledgeable about the entire loan process. We are very appreciative of how easy he made this process for us, all of the hard work he put in and his diligence in getting us into our home. We would definitely go through Mark again in the future and we highly recommend him! Thank you again Mark! ”
Ira Steinwand - Journeyman Foreman
“Mark was amazing. He is very informed and can answer any question. He helped us throughout the entire home purchasing process and was available all the time to either take my call or see me. I appreciate all he has done for us and would recommend him to anyone who is also looking to purchase a new home. ”
Bert D Wright
“Mark Carroll did an excellent job for us with the last mortgage loan we completed with him. I would definitely recommend Mark Carroll for any of your financial needs future or present. Thanks Again Mark, Bert Wright!”
“Mark did an awesome job! I was honestly surprised on how hard and complicated things got and he never gave up on us he kept going until we got our house! I’m hapoy to say that he’sa great guy and a great worker for the company! I totally recommend Mark Carroll for you if your wanting to buy a house! ”
Rosie Ogren - Teacher
“Mark was so helpful and easy to work with throughout the entire selling and building process. My husband and I were working with a VA loan and a first time home building experience and Mark kept us in the loop on all aspects of the process. We always had phone calls and emails from someone within the Homebridge Office to make sure the everything was ready to go when the time came to move. I would highly recommend Mark to anyone and everyone! ”
Laureli Elliott
“Mark Carroll was very great at keeping us informed the whole way through the process of purchasing our new home. He was always quick to return our calls and would answer our questions when we didn’t understand the paperwork. I would recommend him to anyone!”
Theresa Long - Business Manager
“Mark has helped me out with financing my last two homes. He is very efficient and thourough. I highly recommend him and Homebridge if you are looking to finance a home. Mark and his crew are good communicators and they walk you through the process making it simple and painless.”
Gail Johnston - Home Street Client
“We had some issues with another lender on a cash out refinance we were trying to get. After several months of no progress with them, we gave up. We thought there was no way to accomplish our goals. Then Mark was recommended to us, so we contacted him. He and his team guided us through the complicated steps which sometimes meant several emails a day. The refinance went through perfectly and now we are using the cash to make necessary upgrades to our house. Thank you Mark! You gave us our dream home!”
Kristen Arment
“We had chose Mark for two home loans now for a good reason. He is quick to respond and very thorough with describing the process and cost. He is trustworthy and always there to answer questions. We had some issues with a low appraisal and could not get a response from the seller. When they finally accepted the appraisal amount, Mark and his team were very quick to close. ”
Marisol Garcia
“As a first time homebuyer, it was great to work with someone as knowledgeable and patient as Mark. He and the team at Homebridge Bank explained everything every step of the way. I highly recommend Mark. Thank you Mark and the team at Homebridge for all your help. ”
Branco Martinez - Us army
“Mark helped my wife and I throughout the process and made it easy and painless. He did his job fantastically as I was and am deployed over seas to help my wife out with any issues she had and was an email away from me when I had any questions and he’d respond as soon as he could Thank you Mark”
Ryan Gustin
“Mark made purchasing our home stress free. Mark is very knowledgeable and forthcoming with information and the home buying process. Mark was available anytime we had questions. I would recommend Mark to anyone that is looking to purchase a home.”
“My husband and I really liked working with Mark @ Homebridge Bank! He made the whole process smooth and easy. Mark answered all of my questions or concerns in a timely manner anytime I emailed, called, or even texted him. I recommend Mark if you want things to go fast and smooth! Thanks Mark!!”
Kellen Adcock - Sales
“Phenomenal Team and great work by Mark and his team. Were able to get closed in less than 30 days!”
Dan Waggoner - Home Owner
“My experience with Mark Carroll, and Home Street Bank, was nothing but positive. From the very beginning, Mark took great care of my wife and I, and our new home purchase and loan. I would recommend Mark and Home Street Bank to anyone who needs a home loan.”
Albert Rivas-Ubach - Scientist
“We had the pleasure to work with Mark Carroll for getting a mortage for our new home. Everything was very smooth and easy. It took less than 1 month for the closing date. Highly recommended.”
Samantha Price - Physician
“Our broker recommended Mark when my husband and I began the house buying process. We were very impressed during our first visit for pre-qualification: Mark spent roughly two hours explaining the process and going over loan options. My husband and I were thankful for his patience and willingness to explain the benefits/pros & cons of various loan options and structures. Once our offer was accepted on a home, Mark and his team ensured we would close in 30 days. Indeed, we did close in 30 days! The home buying process can be stressful enough, and we are thankful that Mark helped us to navigate the home buying process and minimize stress with our home loan. ”
Dan & Pam Puckett
“Mark Carroll was amazing to work with. He made what can be a stressful process very easy. He and the team at Homebridge Bank explained everything every step of the way. We were originally told it would be a 30 day close and we wound up closing 10 days early. We would definitely recommend Mark Carroll! Thank you again, Dan & Pam Puckett”
Diana Cuello - Home Loan Lendee
“Mark did an amazing during the process of purchasing my first home. He goes in depth with the specifics so he feels that you completely understand everything. Even if he was out of town, either himself or a designated peer helped guide me with any questions I came across. Responses were thorough and give in a timely manner. I highly highly recommend to work with Mark Carroll.”
Brandon merryman
“Great job! Very helpful!”
Robert Silvestro
“Mark Carroll did a great job, he got everything done on time and as planed.”
Harold Colby
“Mark and his team did a fantastic job with our home loan. Thank you”
Rebecca Armstrong - Dr. Counseling Psychology
“I would highly recommend Mark Carroll and Homebridge for lending needs. Mark was the ultimate professional and excelled in customer service. He anticipated questions and provided me information before I needed to ask. He was easy to contact and responded quickly. Mark and his team never skipped a beat. It was the easiest lending process I have ever encountered. I give you ten stars!”
Elvia Martinez - Teacher
“Mark is awesome. He was always available to help us with whatever we needed. Our process was quick and smooth. Thank you Mark for all your support and help as we walked together through the process of purchasing our home. I highly recommend Mark.”
Zachary Roddy - Hospital Liaison
“Mark was always timely, polite and patient with us during our home buying process. He made the transaction less stressful and provided us with clear details of what to expect. I highly recommend.”
Theresa W
“Mark was very patient with us during our home loan process and took the time to explain every step so we could understand it. We would highly recommend Mark to friends and family. He is quick to respond with detailed answers in a professional and friendly way. Thank you Mark!”
Jeff Johnson - Attorney
“I highly recommend Mark for any mortgage or refinance services. He provided exceptional customer service with prompt responses and clear explanation to our questions. He made the process quick and easy. ”
Yvonne Luna - Educator
“Mark was exceptional. He informed us about all of the different loans available. He was very helpful and took the time to explain the loan process and answered all our questions we had about the process. I highly recommend him to anyone looking to buy a new home. ”
Christina Aldrich
“Mark was wonderful to work with as a first time home buyer. He explained every part of the process and was very knowledgeable. He was readily available to answer questions and he made the whole process seamless. ”
Rocio Marquez - Rocio Marquez
“When I say “my team” I say it with pride , and my team included Mark Carrol. My closing date did not get delayed on their end what so ever and they send you friendly reminders of the items needed in order to make sure closing goes as planned . Truly honored to say I own a home and that I was able to accomplish that by going through home street . Recommend to anybody trying to buy a home ! ”
BrittanyWhitfield - Homeowner
“Mark was very helpful, knowledgeable, and professional throughout my expedited home loan closure process. I would highly recommend his services to anybody out there looking to finance a home!”
krisco32 - Homeowner
“Mark was so great in helping us(first time home buyers) understand the home loan process. He was very quick with getting everything finished in time, despite the builders finishing the building of our home a whole month early! He is very trustworthy and we would recommend him to anyone(:”
katyandethan - Homeowner
“As a first time homebuyer, it was great to work with someone as knowledgeable and patient as Mark. He walked me through the home buying process, honest and always available to answer questions. It was a great experience to work with him!”
Retired2015 - Homeowner
“Mark was very professional and proactive during the loan process. It was a very smooth experience, especially since we were from out of state. We would definitely refer Mark to our friends. We plan to use his expertise again on a future transaction.”
mlenczewski - Homeowner
“Mark was great! The whole process was very easy and Mark was very organized which helped things go smooth. I did a VA Home loan and Homebridge Bank was the 3rd bank we tried. Mark and the team at Homebridge really made the process quick and easy. It was really like night and day compared to the other banks we tried.”
user3236780 - Homeowner
“Mark was more than helpful in the purchase of our home this past year. He explained all of our options to us, reviewed all the details and even helped us out when things were "out of the box" to address. He was great to work with & we will definitely use him again in the future.”
Josetrevino06 - Homeowner
“I totally recommend Mark to everyone whom is in process buying a home. He is a very honest, upfront, and knowledeable individual in this industry. We are very happy to have included Mark in our new journey. I totally would continue referring people to him anytime. Great Job, Mark!!!”
bmelvin1998 - Homeowner
“Mark was very helpful. Most was handled online after or first meeting making it very convenient. All was ready to go well beforethe title company was ready to close”
corvairvan - Homeowner
“Was probably the most pleasant experience of borrowing a ton of money I've ever done... Completely painless, even with some of the required paperwork...Thanks Mark and Staff!!”
MayaArmijo - Homeowner
“The home buying experience can be extremely overwhelming! Mark and the people in his office were very knowledgeable, and very accommodating to our schedules and our needs. We would get communication immediately, as soon as anything was happening with our loan. We knew what was going on at all times during the purchase of our home.”
user878768 - Homeowner
“My husband and I worked with Mark for about 2 years. He helped us get where we needed to be so qualify for our first home loan. Once we were qualified, he helped us through the process with patience and was extremely helpful. I would recommend him to anyone looking to purchase a home!”
Jackeline Carbarin - Production quality control
“Such an amazing team. Did an amazing job helping us (my family and I) every single word in all the documents before signing. Helped explained the process and was always on schedule. Actually meets the due deadlines, and that’s very important when it comes to your closing date. Great assistance(s), friendly and always in a good mood/ attitude. Willing to be available at all times via txt, calls, email etc. Honestly coming from a person who had to explain and translate everything they explained to me to my family (Spanish speaking only), we recommend this team! ”
Jarrett Rice
“Mark and his team made buying a first home so smooth and relaxing. In his correspondence, Mark always made sure to explain everything in detail, next steps, and what to look for in the future. ”
Cori McMullin - Registered Nurse
“Mark was wonderful in his patience with me in explaining everything thing regarding my loan. He was very thorough, trustworthy and laid out every option for my viewing. His office staff was always kind and available to my questions. Thankyou Homebridge for the positive experience!”
Steven Williams
“Mark and his team at home street did an amazing job. Was very pleased with everyone and enjoyed how nice they all were. That was my first stop as far a choices go for banks and like I said before mark and his whole team are amazing. ”
Ericka Lalka - Homeowner
“We not only use Mark for our personal loans but we highly recommend him to all our clients. I have worked with many lenders over the years. Many good, plenty bad but few exceptional. Mark is exceptional. If you want a smooth transaction then I suggest you call Mark!”
Daniel Soh - Maintenance Control Specialist in Walla Walla district of USACE
“Well prepared and good communicator. He is simply the subject matter of expert in VA home loan and its process. Also noticed that while he was leading the process, he ensured that his team members' knowledge growth by boosting sharing information and following up with customer. This is the most smooth home purchasing experiences I have ever had. I will endorse Mark to anyone who will purchase a new home. ”
Rebecca Lockhart
“Mark was absolutely amazing. He made the home buying process seem as easy as mobile ordering a coffee from Starbucks and picking it up on your way to work. At one point my husband looked at me and said "Is it just me or has this purchase been way easier than the last one?" To which I replied, "It's Mark." Mark and his team were always available to answer any questions I had in a timely manner and they did a great job of getting all our paperwork up front so there were no surprises as we got closer to closing. I highly recommend Mark to anyone purchasing a home in the Tri-Cities area! A true pleasure to work with!”
Lyn Solontoi
“My Agent suggested Mark, and I'm very pleased she did! Mark was extremely responsive and professional throughout the process, application to close. His very concise instructions as to what and when information and/or documentation was needed made the entire process smooth and seamless. Highly recommend! ”
Oleksandr Nesterenko - Driver in delivery company
“Mark Carroll quickly and qualitatively performed his work. The work was completed on time. Hee is very attentive to his work. We are very satisfied and thank Mark Carroll for the work done.”
Steven Williams - Director of Facilities Management
“I first spoke to Mark a few months ago, I ran over all the details on what where and when we planned on getting it done, he spoke to me in terms even I could understand. He and his team there at home street really made the purchase of our first home very easy. He kept us in the loop on everything, and since our house that we already lived in and we had pretty much a direct sale from the owner made it very fast, but Mark and his team made all the difference. A+ service”
Miguel Medina - Driver
“I want to take a minute to let you know you did an awesome job for our home loan. Mark made things move easily and stress free. I will defenetly will highly recommend Mark to our friends and family. Thanks for all your hard work!”
Ashley Gonder
“Mark was incredible to work with! He was there and available to answer all questions every step of the way. We will definitely be recommending him to everyone we know in the future!!”
Doug and Ellen Jones
“Mark and his associates at Homebridge made the loan process pretty painless. It was more than 20 years since our last loan and it was rather intimidating to think about doing it again. It worked out great. Any questions we had were answered immediately. I would recommend Mark to anyone who might be looking at a new home purchase. They were really easy to deal with.”
David Slater - David Slater
“Mark and his team did a fantastic job of walking my wife and I through not only the lending process but the entire home buying and selling experience. This was the third deal Mark has done for us and each time we've experienced nothing but the best customer service. He is prompt to respond, quick to keep things moving and dives into the details when needed. I highly recommend Mark, especially for those new to the process. ”
Vesna Vlaco - Vesna Vlaco
“Mark did great job helping me to get my dream come true. After three years of journey and lots of work that Mark and he’s team put it, I’m now in my house. Thank you Mark Carroll!”
Richard Rehkopf - Owner, Good Cents Home Remodeling and Repairs
“Mark Carroll’s professional expertise, eagerness to assist, “can do” attitude, and keeping one step ahead of the financial process has made this house purchase a breeze and pleasurable. I wish buying a car could be so painless. He is definitely a valuable asset to Homebridge Bank and the mortgage industry.”
Jean Megna
“Mark was so easy to work with and did a great job of letting me know ahead of time how the process would work and what I would need to do to keep everyting on track. He laid out all of my options which allowed me to make an informed decision, and I never felt pressured by him. He and his team were always on top of everything and the process was very smoothe. Thank you Mark for being so easy to work with!”
Martel and Darcy Acevedo
“From beginning of the process of buying our home to the end we felt almost in denial due to our past history of other lenders saying they can help and than we halfto wait so with that being said after signing our loan and having the keys to our home I am truly impressed and have heard many wonderful things from other people in about Mark Carroll I will highly recommend to anyone seeking a loan for a home Thank you so much The Acevedo’s”
Joe Curcio - WTCC Hanford Nuclear Facility Manager
“Mark was extremely helpful on our last purchase he provided us with a better rate than the national banks, and even beat there turnaround time by more than 15 day's. Really enjoyed his personal touch and responsiveness.... Thanks Mark !!! ”
Richard and Rebecca Freitag
“Mark Carroll was extremely diligent and forthright when processing our home loan. He was always very professional and offered insights into differing options as they arose. Our loan was processed quickly and with no hoops and hurdles to maneuver around. We would definitely request that Mark be a part of our future endeavors concerning a loan.”
Mike and Syrina Moore
“Mark was such a pleasure to work with! He was incredibly professional and thorough. If we ever had any questions, he would respond quickly with a detailed explanation, and an invitation to call him if we had further questions. We had been through the loan process three times before, and our experience with Mark (and team) was by far the most positive. We highly recommend him to anyone in the process of buying a home. He is VERY good at what he does! Thank you, Mark!!”
Spencer Slater - Spencer Slater
“Mark is so great, we have purchased 3 houses with his help. His communication is punctual and informative, I always feel like I’m in the know. I have recommended him to several people already and they have all raved about Mark’s responsiveness and positive attitude. We will be working with him again. ”
“Mark and his team are an exemplary group of competent, thorough and reliable individuals. Once Mark gives his word, you can count on it. It has been wonderful to work with Mark again.”
Justine Jones - New Home Buyer
“I was so surprised and relieved at how seamless Mark made the home loan process. He recommended and provided me with multiple options for financing my new purchase. He worked with me and my specific situation to get me the best deal possible. His thorough answers to my questions and explanation of the process was so refreshing. I would highly recommend Mark Carroll to anyone in the market for a new home!”
richard volpe - veteran
“Mark did a fantastic job with my VA loan. The whole process from start to finish only took us a couple weeks! We are in awe at how fast our closing date came. After closing, Mark has continued to help me with any questions or issues I might have. I would highly recommend Mark to anyone looking for a home.”
Keita K - Scientist
“Mark was the reason why I and my wife decided to go with Homebridge Bank. On the very first day talking to him for more than an hour, we felt that Mark really cared about us. He listened to us carefully and was taking time to answer each and every question we had until we understood. In the end we had a very good idea of options they offer, which one Mark thought was the best for us and why, and the general time line of what's gonna happen when. He is enthusiastic and professional, and responds to questions quickly even after closing. All of these mean that the entire process went rather smoothly though it seemed daunting at first. I highly recommend Mark.”
Veronica Alonso
“Working with Mark was such a great, stress free, and easy experience. He made the approval process as easy as possible. Whenever I had any questions or concerns, he was very prompt to answer me. Mark was extremely polite and professional, I would absoulety recommend him to any one buying a home.”
Jessica Merkley
“We were very pleased with our experience working with Mark Carroll. He was calm, confident, and prompt. All of these charectoristics made a huge difference when going through the stress of buying a home. We highly recommend his service. Thank you Mark. It was a pleasure to work with you.”
Sardar KADER - Home buyer
“Mark carroll is one of the few in Tricities that can make your dream of buying a house come true in a fast and smooth process, that have a very capable staff and smart assistant her name is (Katie). You will not regret give them a visit. Thank you. ”
Virginia Nagel
“Mark did a great job helping us with our home loan. Even though we never met in person everything was taken care of. And now we are enjoying our new place! Thank you very much!”
“Mark gave courteous and prompt service. A pleasure to work with.”
James Lynch - Engineer
“Mark did a wonderful job making my first experience buying a home very smooth and educational. He does a great job explaining the entire process and what each form and agreement means. Right up front he provided a timeline to help my wife and I understand exactly what we needed to do to get to closing. I highly recommend him and services from Homebridge!”
Ruoshui Ma - Postdoc Research Associate
“I must say that I was truly impressed by how professional Mark is to help your house purchasing concern-free process, at least from loan perspective. My realtor introduced Mark to me, but I was starting with a lot of concerns since I am an international. Mark quickly picked up all my information and explained in very details what documents I need to prove my long-term stability and confidence for underwriting. He also give a lot of suggestions which loan products I should pursue regarding my financial status. I would say you WONT regret for sure if choose Mark as your Loan Officer. ”
Cody Stewart - Investor
“Mark (and Katie) always do a great job. Very thorough when explaining things, and are always available if I have any questions. That is also why I refer everyone I know to him. He makes the process painless, and is always able to make the deals happen.”
Rebecca Burghart
“Mark deserves five gold stars for his professionalism and dedication to serving his clients. I was glad to have Mark on my team when purchasing my home. He explained the various loan options, and help us choose the loan that was best for us. He was flexible and supportive when we hit a few bumps along they way. Mark was extremely responsive and the consummate professional. I will certainly recommend him to friends. ”
Cory M - New Homeowner
“Mark has been a wonderful person to work with throughout our mortgage process. Even before applying, he thoroughly addressed our questions and concerns about realty processes, mortgage processes, homeownership in general. The process seemed daunting on paper, but the application and closure on our house went quickly and without frustration, thanks to Mark.”
Todd Merkley - Home Buyer
“Mark did an excellent job in helping my wife and I with our loan. He answered our questions, gave suggestions, and was very professional throughout the process. He even helped arrange for closing 5 days earlier than expected. Thank you Mark!”
Matt Gailey - Matt Gailey
“Mark was super easy to to work with and gave me different options for my home loan, I would recommend him for any of your banking needs.”
David Reardon
“Mark has been very efficient in closing our home purchase. ”
zanne Brasker - Client
“Mark provided excellent customer service. He is a professional, and we valued his thorough and timely responses. This is our second time using him for our mortgage purposes. We hope to continue our business relationship for our future needs. ”
Nicole Long - Manager
“Mark was very professional and very thorough answering any questions I had. He was also very friendly. I would definitely work with him again in the future!”
Flora Magana - Support Teacher
“Mark was great with our home loan. When my family and I thought everything was lost. He came into the picture and saved the day. He gladly took over our case without hesitating and made it happen. I highly recommend him to anybody. He is wonderful to work with and really good at what he does.”
E Bruce McAffee - Investor
“Mark Carroll was prompt and helpful in answering our questions, and facilitating the mortgage in a timely fashion. This was particularly appreciated as my wife and I are from out of state and already dealing with the time constraints of a 1031 exchange in two other states at the same time.”
James White - Engineering Manager
“Mark did a great job for us. He was patient and carefully explained every facet of this home loan process. He helped us save money on the process and got us the right mortgage plan for our needs. I highly recommend Mark Carroll and Homebridge Kennewick Home Loan Center”
T Johnson
“Mark was GREAT! He was very patient with me during the two years it took for me to find what wanted. Many phone calls, many questions, and having to repeat himself sooo many times and yet he stuck with me and sounded as if it was just the beginning. Thank you Mark.”
Janis Mosier
“Mark and the team at Homebridge worked with me on financing of a home purchase in Washington and I live California. The entire process was done by phone and email and Mark stayed in constant contact with me walking me through the process. I've done other home purchases locally, but the out-of-state purchase has it's own challenges. I was very pleased in my dealings with Mark and would definitely use him and Homebridge on any future financings.”
Patrick Maag - Plant Support Manager
“Mark was incredibly helpful to my wife and I through the process of buying our first home in Kennewick. He made the process very easy and was able to answer all of the questions we threw at him. Mark has a deep knowledge of the home buying process, financing options, and helped us choose the best financing option for our first home. I would highly recommend Mark to anyone looking to buy a home in the Tri-Cities area.”
Richard Joslin - Homeowner
“Mark has provided me with 2 initial and 3 refinances over the years. Excellent customer service, VERY professional, easy to reach, quick response, and most importantly- ALL of the deals went off without snags! I am extremely happy to have him as my Mortgage Consultant! ”
Randy Dirks - Account Executive
“Mark and his team have always been very responsive when I have questions. I haven't found anyone that can beat their rates and fees whether it was a new purchase of a primary residence, new purchase of an income property, mortgage refinance of a primary residence, or cash-out refinance of an income property. Mark has been able to take care of all these mortgage needs for me.”
Jodi Young - Jodi Young
“Mark was wonderful. Always got right back to us when we called with a question. He had a pre-qualification letter for us within hours of getting our documents to him! Highly recommended Mark Carroll at Homebridge Bank!!”
Jason - Bank customer
“Mark was great to work with. We started the loan process and a job came up where I was going to be out of town for two months and he was able to push deadlines up so I was still able to take the job and get the loan.”
Grant Goolsby - Regular Guy Obtaining a Mortgage
“Mark and his team were very easy to work with, thorough in presenting options, making sure all paperwork was completed on time and completed transaction as promised. I would work them again for mortgage needs. They all were a pleasure to work with. ”
Carol Horne - Dental Insurance Specialist
“In a nut shell my husband and I would not be living in our beautiful home in Hansen Park. Mark Carroll from the very start of the loan process walked us through each step. We are older and tech challenged, but Mark was so very patient and kind. Mark explained what he needed from us,and advised us along the way. Our question's All of them were important to Mark,they were answered in a timely manor and with respect. We were treated like family, never once did we feel like just another file or loan. I have referred other family to him and will continue to Proudly refer family and friends. ”
John Gowdy - John Gowdy
“It was a pleasure working with Mark. He is polite and very quick in responding to emails. He took the time to explain topics at length so that we could fully understand. Mark also gave us confidence that we were getting the best interest rate possible, and found solutions to help us maintain our rate when the date to close got pushed back. ”
Dorothy Clark -
“Mark showed us several financing options when we were in the beginning stages of building a home. He helped us through the pre-qualification process and kept our file up to date so we were ready to close when the house was complete. He patiently answered all our questions and responded quickly whenever we contacted him. He is professional, courteous, and knowledgeable. I would give him my highest recommendation. ”
Michael Link - Satisfied Homeowner
“Mark was faced with a complicated refinance situation, and worked very hard to make it happen for me. I would, and will recommend Mark Carroll to everyone that I know, who is looking to finance a home. Mike Link”
Nick Thompson - Cyber Security, Policy & Risk Mgmt.
“Going through Mark Carroll for my home loan could not have been more convenient. He allowed communications on my time, on my terms, and was always available to answer any questions I had. Mark was effective, efficient, and made this home loan experience easier than any previous.”
Marcelo and Trish Romero - Second time home buyers
“We had the best experience with Home Street Bank and not to mention, the amazing work and time that Mark gave us, he provided his undivided attention to our questions and directed us from start to finish, his amazing work and professionalism took our dream and fear of buying our second home and turned it into reality just fills my family with so much happiness and gratitude. We highly recommend Mark and his team that brought us through all the moments of anxiousness and the waiting game for the final day that we signed and closed on our home. We had th best realtor and the best Mortgage Officer in the Tri-Cities. We highly recommended Mark to any friend or family that needs advice or looking to purchase a home. We extend our gratitude to you and your team and we want to say THANKS FOR YOUR AMAZING WORK!! WE ARE FOREVER GREATFUL. 7-14-17. ”
Fabiola Soto Rebolledo - Mrs
“Thank you!For a first time buyer I was able to understand the process of getting a house Mark Carroll had the patience to explain everything that I had my doubts in .No matter what time it was Mark and his team where able to get back to me . ”
Karin Quiroz - Sales
“Mark Carroll and the Home Street team always do an excellent job! We have used him 4 times in purchases and will use him again and again in the future. Thank you Mark. ”
Mariela Niebla
“As a first time homebuyer I was nervous and had a lot of questions. Mark was great at explaining the process and was able to answer all my questions. The process to buying a home was easy and stress free thanks to Mark being available to answer emails and phone calls promptly. ”
Garrett Carter - Instructor
“Mark, thank you so much for all of your hard work and guidance. You made this simple easy and efficient. I hope to work with you again soon. I don't know what they pay you, but it's not enough.”
David Detloff - Retired
“Mark Carroll ,and the whole crew was for me ,the smoothest, and most professional team. I highly recommend them for your home buying opportunities.”
Courtney Smith - First Time Homebuyer
“Working with Mark for our home loan was easy and as stress free as it could have possibly been. He made sure to help us stay on top of due dates, rate lock expirations, and more. Due to the unique mortgage situation we were in, it took a total of 5 months from first contact to actually closing on our home loan, and multiple "re-do's" of paperwork. Mark was patient, kind, and walked us through the entire process step by step. He was responsive to email's and questions, even on the weekend. We will certainly use Mark for all future mortgage needs and refer all of our friends to him! ”
Brittany Nelson - Freelance Photographer
“Buying our first house was a surprisingly smooth process, thanks largely to Mark Carroll, Katie Parham, and Homebridge Bank. They were quick to answer questions (and as first-time homebuyers we had a lot), and the closing process moved quickly and without any problems. I'd definitely recommend Homebridge to any friends looking to purchase a home. ”
Frank Fenne - New home owner
“Mark was a great help to my wife and I in obtaining a home loan while I was working internationally. Because of his and his staff's help, we were able to time the closure on our new home with the sale of a home out of state. Many thanks to Mark and his staff.”
Jefferey Perkins - Unit Manager
“I would definitely recommend Mr. Carroll to handle your home loan needs. The process, on my part, was smooth and effortless. He made you feel like you were his only client. ”
Mario perez - General manager
“The hardest part of buying my family’s dream home was finding it Mark is a very professional guy don’t give you the runaround tells you how it is will tell you what you can afford and what you need to do so super fast closing no problems it was to easy if you ask me easier than when we got are cars it was almost to good to be true because i here other people with other banks that it was a pain to many problems but us super smooth and great experience with Mark if we had to do it all over again would not change a thing thank you again Mark for helping us getting this wonderful dream home ”
Nicolas hinkle - Account manager
“Mark helped my wife and I buy our second house to which we currently reside. As a very analytical person processes like this can become easily stressful for myself as there are so many variables that can upset the outcome. With that being said, mark made this house purchase remarkably painless. From start to finish he not only answered the many questions that I brought to him but he did so Johnny on the spot as he always makes himself available. He got us an amazing deal and rate with the purchase and even gave us advise on how to better our credit. He acted as the direct communicator with both our realtor and our home insurance company taking even more stress off of our plate. He made you feel like you were family and you new that he would take care of everything for you in that manner. Even after everything was said and done he reached out to us to make sure everything with the move went smoothly. I would recommend mark and Homebridge to anyone I knew was getting ready to purchase a house or refinance. Our realtor was actually so impressed that he changed loan officer recommendations to Mark. ”
Martin G Klotz - Vice Chancellor for Academic Affairs at WSU in the Tri-Cities
“Mark is a professional, knowledgeable, attentive, and accommodating mortgage professional who provided us with options and opportunities for the financing of our home. We appreciated his advice, which was focused on providing access to information instead of trying to push particular products or options. His assistance guided us to finance our purchase without the feeling that we could have missed out on a "better deal." He worked very well with our Realtor and if needed, we would call up Mark again for financing the purchase of a home. ”
Tom Westhusing
“My whole experience with Mark was top notch. He and Homebridge Bank were very professional and easy to work with.”
Lore Ethridge
“I contacted Mark Carroll the afternoon we placed an offer on a home in West Richland. Even though it was a holiday weekend, he was able to provide the information we needed to go forward on our purchase. We completed all our paperwork and requirements remotely since we lived out of state. Mark and his staff were responsive and answered all my concerns and questions in a timely manner. I would recommend Mark Carroll without hesitation. ”
Sri Nikhil - Engineer
“Mark was amazing to work with! I spent quite some time talking to a LOT of banks and Mark's quote was the best and none of the other banks quoted anywhere close to his. Also, I was on a tight schedule and Mark was able to close the deal in 21 days which was unheard. I would strongly recommend Mark. For my future loans, etc. Mark would be the first guy I would call. Also, my friend bought a house at the same time who initially recommended Mark to me and I am glad he recommended Mark for my loan.”
julie brown
“I highly recommend Mark Carroll. He was helpful throughout both selling and buying a new home. I appreciated him dealing with the title company, ensuring all necessary paperwork was in place and signed . He was a pleasure to work with and someone my family trusts!”
philip h bassett - Customer
“We have the highest regard for Mark. He was always there for us. Helping with one particular situation that had me worried. Mark was not only professional but treated us almost like friends. If needed we would go to Mark for another mortgage. We will also refer him to anyone who needs a mortgage banker.”
Christine Hawley
“My realtor, Cliff Martin, introduced me to Mark Carroll. He was very professional, informative and reachable during the process of my home purchase. His staff is very helpful and working with them and Mark made the whole experience extremely tidy and fast. I would highly recommend his services to any borrower. Thanks again Mark for a job well done.”
Susan Surby - Office Manager
“Mark was referred to us by our realtor and we're SO glad! Mark & his team were very helpful and easy to communicate with throughout the process. He explained the differences/advantages of the 3 loan types and was excited, as were we, to learn that we qualified for a VA loan. We had recently moved from out-of-state with no notice and had to put our faith in a lot of people to make settling in our new area work. We were not disappointed! I would definitely recommend Mark for your home loan needs!”
Jessica Curtis
“Mark and the Homebridge staff were very professional and easy to work with. As we navigated our way through the process of our first home purchase, they answered all of our questions quickly, professionally and made the process enjoyable. Mark is very knowledgeable and passionate and it shows in how he treated us. If you are looking for a lender, we would recommend Mark at Homebridge. Sincerely, The Curtis Family ”
Sandy Davis
“My husband and I started a search for a house in the Tri Cities area over a year ago. We had ups and downs partially because we were moving from 4 hours away. Mark was fantastic to work with the entire time. He was so patient, since it took so long, and always thinking ahead for items needed to make our loan process go smoothly. He also doesn't keep "bankers" hours. He does whatever it takes to get the job done right. If ever we needed a home loan again, Mark would be the first person we would call! ”
Brennan Angevine - Chemical Engineer
“Mark was an incredible help when it came to getting a home loan. He made the process super easy and worry free, letting me know exactly what I needed to do throughout the process to keep us on track for closing. Very responsive, easy to talk with, and gave me every reason to proceed with confidence. I would recommend Mark in a heartbeat to anyone looking to get a home loan.”
Cary Brock - Rehabilitation Counselor
“ My wife and I were very happy with the service that Mark provided. He explained things completely and provided additional information when requested. He was professional at all times and gave us confidence that things were being done correctly and in a timely manner. We would and have recommended him to others as our choice for financial services in the Tri-City area. It was and is a pleasure working with Mark and Homebridge Bank. ”
Clarissa Webster - Wife, mom and farmer.
“Mark did an outstanding job. He tied up all the Loose Ends in our deal. He made buying our land and home easy and smooth. He put work in that I have not seen another lender do. We had a bad experience with a different lender and Mark changed our opinions on what buying a home should be like. He helped us at achieve our dream of owning a home with land and Shop. If I had to do this all over again I would go to Mark 100%. ”
Dave & Heidi Williams - Regional Commercial Account Manager
“Mark Carroll is as good as his word. He picked us up and dusted us off after we had an incredibly frustrating experience with a large national bank's mortgage department. Marks' ability to be flexible and to personally handle the mortgage loan process from start to finish, was the ultimate factor in his getting us to our closing date ahead of schedule. I have already referred a family member to Mark, and if I were buying another home someday, I would not hesitate to reach out to Mark...and no one else..!”
Greg Gardin - Husband, Father
“Mark was extremely attentive and informative throughout the entire process. It was very nice having someone that we could bug constantly about the progress of the process and the status of different moving parts. That was very comforting to us. Of course all the loan terms were good, but it wasn’t the terms that Earned my business, it was Mark’s promise to be honest and straight up with us even if it meant making his position less attractive. ”
Latoya Allen - Physician Assistant
“I worked with Mark on the purchase of my first home. I cant express enough how outstanding it was. The entire process was seamless and efficient. We were able to close on my home in just 17 days. He was very informative, easy to reach and happy to help in anyway he could. Will work with him again and would recommended him to others!”
Victoria Barth - County Executive Director
“My husband and I had some issues with a previous loan officer. Mark went out of his way to fix those issues and timely closed our loan. He worked with us whenever we called or emailed him, even on his vacation. He was professional and very helpful at every turn. He never made us feel like a burden and treated us with respect and his time even though we weren't his biggest loan. Overall he is a great person and a fantastic loan officer and manager. ”
Kevin Flores - Field Service Engineer
“Mark's expertise and experience shined bright in winning my business for a home loan. I originally set up finiancing with QuickenLoans but had issues with closing costs doubling and didn't like that my mortgage broker wasn't local and didn't know or have good estimates for my state or county. Going with Mark was the best decision I made as a first time home buyer. ”
Edythe Carrooll
“Mark was fantastic to work with on our homeloan. He was always available for questions and even met us on a Saturday to complete paperwork. We aren’t local so it was so nice that he took time from his personal schedule to meet with us. When the time came that we needed an equity line of credit, I once again went to him and process was a breeze. I plan to move all my banking needs to him as things come up and we get closer to moving. Highly recommend Mark for all your banking needs.”
Kati-Jean Clouse
“Mark Carroll did a fantastic job, not once but twice, assisting my husband and I on our home loans. He was very informative and helpful with any questions we had. Mark was dedicated to always making sure we were up to date on everything and had an easy experience. ”
Michael Fitzgerald - Customer
“I've obtained over two dozen real estate loans over the past 50 years. Mark is without a doubt the most competent loan officer I have ever had the pleasure of working with. Always on top of the process, ready to deal with any problems that may arise and above all, and most important to me, Mark is an honest man.. The two things that are most important to Mark are his customer's satisfaction and maintaining his personal and professional integrity...”
Hector DeLeon - Case Manager
“When I first got my loan I met with Mark and his staff. It was so easy to get a pre-qualification letter the same day. I would recommend Mark to anyone. He sure helped me get my home that I wanted to buy. ”
Connie Anderson
“Mark was recommended by my realtor. He is very professional. The loan process was explained throughly and went as expected. He was accessible and when not available, had a great back up person. ”
Betty Aznaran
“To Whom it may concern: My name is Betty Aznaran, a proud first time home owner. Without hesitation I can say that my husband and I are very pleased with the outstanding job Mark did during the purchase process. Since the purchase was done owner to owner, I got to visit Mark's office a lot of times and he always made time for my many questions. Without his expertise and knowledge in his job, this purchase would be very difficult. Sincerely Betty Aznaran”

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