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About Keri Shepherd

Keri Shepherd is a mortgage industry veteran with 15 years of experience helping individuals and families achieve their home financing goals in Hawaii. Keri was born and raised on the islands where she received a BS from the University of Hawaii-Manoa. Since the beginning, Keri has focused on helping borrowers overcome the challenges to homeownership by offering a diverse line of loan products. These include:

  • Conventional loans
  • Jumbo financing loans
  • VA, FHA, USDA loans
  • Renovation loans
  • Rehab loans

Keri focuses on investors interested in building the community and families who need low down payment programs like Home Possible® and HomeReady®1. She is also deeply committed to helping service members obtain housing. Her father, grandfather and uncle all served in the military, and she considers it a privilege to assist those who serve by guiding them through the complicated VA loan process.

Keri is motivated by her customers. She works to discover their goals so she can offer the right loan; she educates them so they remain in the driver’s seat during the loan process; she remains up-to-date on all mortgage product guidelines so that she can turn a “no” from other lenders into a “yes” for you.

When she’s not helping to secure home loans, Keri sits on the Board of Directors for Make-A-Wish-Hawaii and the Awesome Foundation. She is actively involved with Project Hawaii and a volunteer for Big Brothers and Big Sisters Hawaii. Keri resides in Moanalua enjoys spending time with her husband of 23 years, their two children and, quite possibly, the two cutest dogs to ever live.

To hear how we are coping with recent changes in our industry resulting from COVID-19, please see this interview Keri did with Hawaii Business: Virtual Interview with Keri Shepherd on COVID-19

1. HomePossible is a registered trademark of Fannie Mae. 

What Our Customers Say About Me

    Trustpilot
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Russell C. Aug-20
“Their team provide us excellent service and process our loan in timely matter with no problem!”
Robert B. Aug-20
“A most pleasant experience!”
Pablo B. Jul-20
“Kerri's knowledge of the VA loan process put our family at ease . They made us feel like seasoned homebuyers since Kerri and team had us so well prepared for every step along the way . Couldn't have asked for a better outcome at all levels. Amazingly fast and affordable options.”
Kayla K. Jun-20
“Keri (and Dominick) were great! Very responsive, took time to explain things, and made the entire process very comfortable.”
Kenneth E. Jun-20
“We were very impressed with the professionalism and customer care we received during the purchase of our house. Keri and her team are first rate! Thanks!”
Kerry W. Jun-20
“Very easy to work with. Very knowledgeable and a high standard of customer service.”
KELLY G. Mar-20
“Aloha, I had a great home buying experience with Homebridge Financial Services. Keri, Dom and Angelina were very knowledgeable and attentive and kept me updated throughout the entire process. I would highly recommend them to everyone I know looking to buy a home.”
NOLAN L. Jan-20
“Keri Shepherd will help you with any questions you have and in a very timely manner even after your already in your new home. Very happy to work with her on my home buying experience.”
Thomas E. Oct-19
“Keri Shepard is a very valuable asset to your team. She comes through on datelines and works extremely hard to make sure you get what was promised and has the highest level of integrity. She works with honor and a deep dedication, not only for homebridge, but for her clients as well. She made us feel a part of a bigger team and one we will utilize for any future home purchases and we will most certainly recommend her to all our military fiends and family as she fully understands the VA loan process. I can not sing her praises enough and am so grateful that our realtor recommended Keri to us.”
Stacie S. Jul-19
“We have now experienced 3 loan officers and Keri is by far the best! Thank you Keri for a wonderful experience!”
Donna A. December 2018
“Friendly staff, very responsive.”
Peter M. October 2018
“They were friendly and open minded in every step of the home buying process. Maholo! Time and effort was timely manner. Perfect.”
Kevin W. September 2018
“Keri was great and helped us out tremendously on the purchase of our home. We would recommend Homebridge.”
Katherine R. Aug-18
“Excellent communication and service.”
Francis D. Aug-18
“Great service!”
Katherine R. August 2018
“Excellent communication and service.”
Francis D. August 2018
“Great service!”
Katherine R. August 2018
“Excellent communication and service.”
Francis D. August 2018
“Great service!”
Michael H. June 2018
“Knowledge and customer service.”
Jennifer E. May 2018
“They were very receptive to all questions and supportive through the whole process. They went above and beyond to find the best options to fit my circumstances and desires.”
Jason E. March 2018
“Everyone was informative and knowledgeable.”
Zachary H. March 2018
“Amazing customer service, timely responses and always able and willing to assist with anything we needed regardless of the time of day.”
Jennifer S. February 2018
“The team at HomeBridge is very friendly and professional. We had a great experience.”
Abraham E. October 2017
“Keri Shepherd worked hard on this loan.”
Thomas W. Ewa Beach, HI
“Patient, thorough and professional.”
Sally P. Ewa Beach, HI
“Keri Shepherd is the best in the business! She saved my clients from the lies of another broker and enabled them to get their dream home. She is a selfless, smart, kind, hardworking Loan Officer. Thank you!!”
Patrick G. Kaneohe, HI
“Keri was awesome! She worked with the appraiser and the AOAO to get it closed it would not have been possible with out her. Thank you!”
Garrett H. Honolulu, HI
“Keri was very professional. Even though there was so much paper work involved, she made it easy for me by making copies of my original statements. She even organized a mobile notary to come to our office to complete our paper work. Great customer service!”
Matthew B. Kaneohe, HI
“Kerry was wonderful! Quickly responded, efficient, and very sweet. Will recommend in future for sure.”
Richard D. Ewa Beach, HI
“Keri did a great job! She was very responsive and ensured I was well informed.”
Melody P. Ewa Beach, HI
“Keri is always on it, and over delivers. All of my transactions with her close early and her entire team is great! I will always refer business to her and value her professionalism.”
Melody P. Ewa Beach, HI
“Keri is always on it, and over delivers. All of my transactions with her close early, and her entire team is great! I will always refer business to her and value her professionalism.”
Marty K. Honolulu, HI
“Keri responds very quickly to me and bent over backwards when we were experiencing some difficult moments!”
Ann H. Mililani, HI
“Keri Shepard was the Buyer 's Loan Officer, where I represented the Seller of this transaction. From beginning to closing, Keri kept me updated on a regular, prompt basis, which made my job so much smoother. It truly was a pleasure to work with Keri, where I received such prompt, exemplary service even though I was the Seller 's agent!”
Carrie N. Mililani, HI
“Keri Shepherd did an exceptional job as our Loan Officer. We were attempting to do a 30-day close during a very busy mortgage processing time with the added complication of closing on the sale of our previous home to provide the down payment for our new home/loan. Keri worked while on vacation, on weekends, and at nearly any time of any day to keep the process moving forward quickly. Because of all of her efforts, we were able to close within 30 days. We appreciate everything that Keri did (and also help from Alana Lawler) and will recommend her to our family and friends.”
Tahiti C. Honolulu, HI
“Keri Shepherd is the BEST! She is very quick to respond and provides options for our clients on what type of loans will best fit their situation. She has such a kind heart and we are so grateful to have done transactions with her. All of our buyers have been very happy including us as realtors! Thank you!”
Carolee J. Kailua, HI
“Keri Shepherd was excellent and fun to work with. She was always on top of things and maintained communication.”
Dorothy A. Honolulu, HI
“Keri Shepherd was very helpful since it was our first new home purchase. She answered all the questions and didn '”
Tara M. Honolulu, HI
“Keri and everyone in the process has been very helpful and professional. I couldn'”
Lucas H. Kailua, HI
“Keri and her team are always prompt, patient and easy to communicate with. Keri Shepherd has always put us first by responding day, night, and weekends to move the loan forward. She reached out to us about the opportunity to refi and we are so glad she did!”
Jarrial T. Kaneohe, HI
“Kept on the ball the entire transaction. We closed a week early! Thanks Keri!!!”
Kaleo W. Kahului, HI
“Kept me informed and up to date. Courteous. Clear. Was as patient as could be.”
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We recognize this is a difficult time for many people. Click here or call 866-913-2951 for more information and to learn about current options available to our borrowers.