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About Keri Shepherd

Mortgage Executive Magazine 2020 Top 1% Badge  certified divorce lending professional

 

Keri Shepherd is a mortgage industry veteran with 17 years of experience helping individuals and families achieve their home financing goals in Hawaii. Keri was born and raised on the islands where she received a BS from the University of Hawaii-Manoa. Since the beginning, Keri has focused on helping borrowers overcome the challenges to homeownership by offering a diverse line of loan products. These include:
  • Conventional loans
  • Jumbo financing loans
  • VA, FHA, USDA loans
  • Investor financing
  • No ratio/ Out of the box loans

Keri focuses on investors interested in building the community and families who need low down payment programs. She is also deeply committed to helping service members obtain housing. Her father, grandfather and uncle all served in the military, and she considers it a privilege to assist those who serve by guiding them through the complicated VA loan process.

Keri is motivated by her customers. She works to discover their goals so she can offer the right loan; she educates them so they remain in the driver’s seat during the loan process; she remains up-to-date on all mortgage product guidelines so that she can turn a “no” from other lenders into a “yes” for you.

When she’s not helping to secure home loans, Keri sits on the Board of Directors for Make-A-Wish-Hawaii. She is actively involved with Project Hawaii and a volunteer for Big Brothers and Big Sisters Hawaii. Keri resides in Moanalua enjoys spending time with her husband of 25 years, their two children and, quite possibly, the two cutest dogs to ever live.

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What Our Customers Say About Me

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Lynn B. Feb-22
“Keri is awesome!! After being completely confused trying to refinance with our mortgage company at the time, I was referred to Keri Shepherd by a mutual friend. She answered all of my questions, listened to my family's needs, and laid out the options best for us. Her and her team went above and beyond to make the entire process from start to finish so simple. They exceeded our expectations along the way. I will most definitely be a return client and plan to refer my family and friends to Keri!!”
Robert S. Feb-22
“Keri and Dom are awesome”
Leila K. Jan-22
“This is my 3rd time working with Keri and it is because I trust her as a professional to be honest with me, efficiently execute the mortgage process, and keep me updated on where we're at and if there is anything needed from me. Keri pushed hard to make sure we closed on time as we needed to vacate our rental and have kids, pets in tow, so not closing on time was not an option for us. We will continue to use Keri in any future mortgage processes we take on and are extremely grateful to know her and have had her expertise for home buying and financing. Mahalo Nui Keri!!! ”
Nicholas L. Dec-21
“I am very happy with everything.”
Robert R. Nov-21
“Aloha! We are very happy home owners and Keri and her team made it happen!”
Richard M. Nov-21
“Keri was very thorough in explaining the process of financing our mortgage which helped to put us at ease. She was very friendly and prompt with answering our questions or explaining our next steps. Keri is awesome and definitely and asset to Homebridge, as we are constantly bombarded with mortgage offers and will never go with anyone but Keri. Mahalo”
Jeffrey F. Oct-21
“Keri and Dominique were both EXCEPTIONAL. I've closed over 400 homes... they were the Top 5. Very very professional; great communicators. I'll use on future deals and they'll be first option for referrals”
Jerrod A. Oct-21
“Keri will tell you the truth in whatever form you need to hear so that you can trust her. Trust is a must when it comes to large sums of money. She is an artisan of her craft and I trust her to give me the best deal and keep me informed for realistic expectations.”
Jamie M. Sep-21
“Keri and her team are very professional and knowledgeable and helped every step of the way. We love how personable her whole staff is. Thank you for a very pleasurable experience!!!!!”
Tyler B. Sep-21
“We were so pleased with everyone who assisted us in buying our first home! All of our questions were promptly and efficiently answered and we were always given peace of mind through the whole process.”
Emily M. Aug-21
“From the beginning of the process until closing, Keri and her team were available, and responsive whenever we reached out. The 30 minute phone meeting halfway through was vital to customer satisfaction. We appreciated the chance to speak with her and ask questions. Great job to all!”
Thomas B. Jul-21
“Keri and her team were great. They beat out very strong competition by their excellent customer service.”
Nicholas T. Jul-21
“Keri was an invaluable asset to making this a success.”
John K. Jul-21
“We were very comfortable with the process because Keri is very good at her job and knowledgeable about the process. It took a lot of time to put together all the required documentation but we were willing to do it because Keri assured us our loan would be approved.”
Mark W. Jul-21
“Keri and Dominick were great to work with. They were very responsive, professional, and friendly.”
Segundo A. May-21
“Keri did an awesome job! Kept us updated on every step and always answer my call or text. Thank you Keri!”
Ashley D. Apr-21
“Our experience with Keri Shepherd and Dominick Pisciotta was UNBELIEVABLE they went above and beyond for us. I do not believe another mortgage origination team would have worked so hard for us. We will NEVER forget the kindness and hard work. We have gained friends through this process we look forward to working with them again in the future. Ash and Alissa DeBoer.”
Meghan S. Mar-21
“Keri and her team were fantastic from start of the process to the closing. They kept me updated every step of the way and helped to make this process run smoothly. I will definitely use them again in the future and refer them to all of my friends and family. Keri and her team are true assets to Homebridge Financial. Mahalo Keri!!”
Faith L. Feb-21
“Keri and her team was excellent! It was such a stress free process out my other 4 loan processes in the past. They were very responsive, quick and precise. I am already referring them to my friends and coworkers. Thank you Keri! You are the BEST!”
Earl M. Feb-21
“It was great working with Keri and her team at Homebridge. They were very upfront with all the possibilities and did their very best to meet our needs. We were totally satisfied with the process and felt at ease knowing that the team was doing all they could to fulfill our needs. It was a pleasure and we learned a lot during the course of the process as well. Thank You!”
Joshua R. Dec-20
“Keri was excellent!! She was always availableTo answer questions, clarify things or help calmMe down if I was stressing. She made the whole process easy and pleasant and was a joy to work with. We will definitely work with her on future purchases.”
Kelly G. Dec-20
“This is my second time working with Keri and her team and once again it was a great experience!”
Braden S. Nov-20
“Keri is a very knowledgeable person! She and her staff were so helpful in the process and kept me up to date on all actions and requirements in this refi. I would highly recommend Keri and her staff to Anyone I know. Mahalo”
Marc P. Nov-20
“I worked with Keri Shepherd and her wonderful team including Dominick Pisciotta on my second home buying experience and will surely return for a third time! The team is knowledgeable, cordial, professional, and got it done--even amidst all of the covid-19 challenges. Thank you!”
Linnea T. Nov-20
“Appreciated that Keri and her team were very easy to contact and provided very prompt responses.”
Daniel S. Nov-20
“Big kudos to Keri and her team for providing excellent service in my home refinance. She is my "go-to" from here on, and I will not hesitate to recommend her to others.”
Russell C. Aug-20
“Their team provide us excellent service and process our loan in timely matter with no problem!”
Robert B. Aug-20
“A most pleasant experience!”
Pablo B. Jul-20
“Kerri's knowledge of the VA loan process put our family at ease . They made us feel like seasoned homebuyers since Kerri and team had us so well prepared for every step along the way . Couldn't have asked for a better outcome at all levels. Amazingly fast and affordable options.”
Kayla K. Jun-20
“Keri (and Dominick) were great! Very responsive, took time to explain things, and made the entire process very comfortable.”
Kenneth E. Jun-20
“We were very impressed with the professionalism and customer care we received during the purchase of our house. Keri and her team are first rate! Thanks!”
Kerry W. Jun-20
“Very easy to work with. Very knowledgeable and a high standard of customer service.”
KELLY G. Mar-20
“Aloha, I had a great home buying experience with Homebridge Financial Services. Keri, Dom and Angelina were very knowledgeable and attentive and kept me updated throughout the entire process. I would highly recommend them to everyone I know looking to buy a home.”
NOLAN L. Jan-20
“Keri Shepherd will help you with any questions you have and in a very timely manner even after your already in your new home. Very happy to work with her on my home buying experience.”
Thomas E. Oct-19
“Keri Shepard is a very valuable asset to your team. She comes through on datelines and works extremely hard to make sure you get what was promised and has the highest level of integrity. She works with honor and a deep dedication, not only for homebridge, but for her clients as well. She made us feel a part of a bigger team and one we will utilize for any future home purchases and we will most certainly recommend her to all our military fiends and family as she fully understands the VA loan process. I can not sing her praises enough and am so grateful that our realtor recommended Keri to us.”
Stacie S. Jul-19
“We have now experienced 3 loan officers and Keri is by far the best! Thank you Keri for a wonderful experience!”
Donna A. December 2018
“Friendly staff, very responsive.”
Peter M. October 2018
“They were friendly and open minded in every step of the home buying process. Maholo! Time and effort was timely manner. Perfect.”
Kevin W. September 2018
“Keri was great and helped us out tremendously on the purchase of our home. We would recommend Homebridge.”
Katherine R. Aug-18
“Excellent communication and service.”
Francis D. Aug-18
“Great service!”
Katherine R. August 2018
“Excellent communication and service.”
Francis D. August 2018
“Great service!”
Katherine R. August 2018
“Excellent communication and service.”
Francis D. August 2018
“Great service!”
Michael H. June 2018
“Knowledge and customer service.”
Jennifer E. May 2018
“They were very receptive to all questions and supportive through the whole process. They went above and beyond to find the best options to fit my circumstances and desires.”
Jason E. March 2018
“Everyone was informative and knowledgeable.”
Zachary H. March 2018
“Amazing customer service, timely responses and always able and willing to assist with anything we needed regardless of the time of day.”
Jennifer S. February 2018
“The team at HomeBridge is very friendly and professional. We had a great experience.”
Abraham E. October 2017
“Keri Shepherd worked hard on this loan.”
Thomas W. Ewa Beach, HI
“Patient, thorough and professional.”
Sally P. Ewa Beach, HI
“Keri Shepherd is the best in the business! She saved my clients from the lies of another broker and enabled them to get their dream home. She is a selfless, smart, kind, hardworking Loan Officer. Thank you!!”
Patrick G. Kaneohe, HI
“Keri was awesome! She worked with the appraiser and the AOAO to get it closed it would not have been possible with out her. Thank you!”
Garrett H. Honolulu, HI
“Keri was very professional. Even though there was so much paper work involved, she made it easy for me by making copies of my original statements. She even organized a mobile notary to come to our office to complete our paper work. Great customer service!”
Matthew B. Kaneohe, HI
“Kerry was wonderful! Quickly responded, efficient, and very sweet. Will recommend in future for sure.”
Richard D. Ewa Beach, HI
“Keri did a great job! She was very responsive and ensured I was well informed.”
Melody P. Ewa Beach, HI
“Keri is always on it, and over delivers. All of my transactions with her close early and her entire team is great! I will always refer business to her and value her professionalism.”
Melody P. Ewa Beach, HI
“Keri is always on it, and over delivers. All of my transactions with her close early, and her entire team is great! I will always refer business to her and value her professionalism.”
Marty K. Honolulu, HI
“Keri responds very quickly to me and bent over backwards when we were experiencing some difficult moments!”
Ann H. Mililani, HI
“Keri Shepard was the Buyer 's Loan Officer, where I represented the Seller of this transaction. From beginning to closing, Keri kept me updated on a regular, prompt basis, which made my job so much smoother. It truly was a pleasure to work with Keri, where I received such prompt, exemplary service even though I was the Seller 's agent!”
Carrie N. Mililani, HI
“Keri Shepherd did an exceptional job as our Loan Officer. We were attempting to do a 30-day close during a very busy mortgage processing time with the added complication of closing on the sale of our previous home to provide the down payment for our new home/loan. Keri worked while on vacation, on weekends, and at nearly any time of any day to keep the process moving forward quickly. Because of all of her efforts, we were able to close within 30 days. We appreciate everything that Keri did (and also help from Alana Lawler) and will recommend her to our family and friends.”
Tahiti C. Honolulu, HI
“Keri Shepherd is the BEST! She is very quick to respond and provides options for our clients on what type of loans will best fit their situation. She has such a kind heart and we are so grateful to have done transactions with her. All of our buyers have been very happy including us as realtors! Thank you!”
Carolee J. Kailua, HI
“Keri Shepherd was excellent and fun to work with. She was always on top of things and maintained communication.”
Dorothy A. Honolulu, HI
“Keri Shepherd was very helpful since it was our first new home purchase. She answered all the questions and didn '”
Tara M. Honolulu, HI
“Keri and everyone in the process has been very helpful and professional. I couldn'”
Lucas H. Kailua, HI
“Keri and her team are always prompt, patient and easy to communicate with. Keri Shepherd has always put us first by responding day, night, and weekends to move the loan forward. She reached out to us about the opportunity to refi and we are so glad she did!”
Jarrial T. Kaneohe, HI
“Kept on the ball the entire transaction. We closed a week early! Thanks Keri!!!”
Kaleo W. Kahului, HI
“Kept me informed and up to date. Courteous. Clear. Was as patient as could be.”
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