About Jennifer Coutts

Homebridge Mortgage Loan Originator in Honolulu, Hawaii
Jennifer Coutts (NMLS #355313) is a Mortgage Loan Originator for Homebridge offices on Oahu, Big Island, Maui and Kauai.

Jennifer Coutts is a mortgage loan originator for Homebridge Financial offices on Oahu, Big Island, Maui and Kauai. She has nearly 25 years of experience in the mortgage industry and has been an area manager for HomeBridge for the last twelve years. Prior to that, she worked as a branch manager at IndyMac Bank and Charter Funding. She has a Bachelor of Arts – Liberal Arts Pre-law major from Cal Poly San Luis Obispo.  

Jen excels in understanding which programs will work best for her borrowers and structures their loans accordingly.  She really gets to know her borrowers and has worked with many of them and their families over the years (80 % of her buyers are repeat or referrals). You can expect Jenn to ask questions and gather information so that she can present the best possible options to find the best home loan for you. Helping people achieve their dream of homeownership as well as finding the best financing solutions for them brings her the most satisfaction.   

Born and raised in Modesto, California. Jennifer moved to Hawaii in 1991 and currently resides in Hawaii Kai with her husband Andrew and yellow lab dog-son Brody. When she’s not helping people with their home loans she enjoys spending time with her family, including Brody and her two adult step-children that really aren’t children anymore, Robby and Alexa.  She has been in Hawaii 30 years and absolutely loves what she does.   

Contact Jennifer anytime by phone or email for personalized service and expert advice. Jennifer Coutts will extend the same professional service to your friends, family members, work colleagues or neighbors who need help.

What Our Customers Say About Me

TallChief C. Jun-20
“Jennifer and her team were exceptionally attentive via email to communication and the few phone calls were answered or returned quickly, some even after work hours. They ensured communication was not left unanswered for long and provided information quickly, when it was available.”
NANCY S. Dec-19
“Jennifer Coutts exceeded all expectations on every level. She is extremely responsive, empathic and knowledgeable. She was amazingly accessible for any questions I had and was very positive at every turn. I wholeheartedly recommend her and am so grateful for all of her help and care.”
Misako M. Oct-19
“I've done three loans with Jennifer Couttes. She will explains the loan process in detail, and is very knowledgeable and friendly. I enjoy working with her and look forward to doing more business with her in the future. She is an asset to Homebridge Financial.”
Michelle A. Sep-19
“It was a real pleasure to work with Jennifer Coutts. She was very friendly, professional, and kept her word every step of the way. I'll always use Jennifer as my mortgage broker from now on. And I'll refer people I know to Jennifer!! Thanks Jennifer for making our mortgage process enjoyable!”
Philip F. June-19
“Jennifer Coutts was an outstanding loan officer. She was consistently available to answer our questions and assist us through the whole application process. Jennifer would update us frequently via e-mail and text messages, contacting us even on weekends when the circumstances necessitated it. Most notably, she was able to accomplish her tasks in a good natured fashion and made it a pleasure doing business with HomeBridge Financial. I would like to add that I was appreciative of the HomeBridge website that allowed us to upload sensitive materials in a secure fashion.”
Misako M. January-19
“Jennifer Coutts was excellent. She is very knowledgeable, attentive, responsive, and paid attention to detail. I look forward to doing future business with her. Thank you”
Belgica H. December 2018
“Personal service. Fast return of calls.”
Hannah T. December 2018
“Everyone has been very nice and helpful. Great people to work with!”
John R. October 2018
“Jennifer is amazing! Fast, accurate and friendly.”
Eric W. October 2018
“Jennifer and her team are amazing. Great communication and fast responses.”
Robert S. September 2018
“No issues, friendly service.”
David K. April 2018
“Everyone was very professional, courteous and helpful.”
Jonathan P. March 2018
“Jennifer has been extremely helpful throughout the loan process. She is very professional and kind.”
Luanne T. March 2018
“Jennifer was outstanding! The best service ever!”
William B. January 2018
“Jennifer has worked on our organizing our financing for this purchase for about a year!”
Sean F. November 2017
“She is very helpful and prompt in answering our questions.”
Siamanave D. November 2017
“We are satisfied with customer service.”
Natalia G. October 2017
“It is my second time working with Jennifer and I will always come back.”
James W. Kaneohe, HI
“Worked through exhausting and unexpected Fannie Mae requirements.”
Shawn S. Honolulu, HI
“Very nice and professional. Also very patient.”
Craig C. Koloa, HI
“Very good and consistent follow up... made it easy.”
Corrin G. Lahaina, HI
“This is the second time we worked with Jennifer Coutts. She is great! Always on it with follow-up and makes the process easy.”
Monique B. Kihei, HI
“She was very helpful and informative.”
Corey Y. Kailua Kona, HI
“She kept in contact with me during my busy schedule to help me be as ontop of completing the loan process as I needed to be.”
Sylvia W. Kailua Kona, HI
“She is so great at following through!”
Lynn R. Captain Cook, HI
“She delivered within her time frame with no surprises!”
Melissa M. Honolulu, HawaiI
“She did a great job.”
Mia C. Kapaa, HI
“Quality first class service! Thank you.”
Puna K. Waimanalo, HI
“Jennifer was very informative and pleasant to work with.”
Maxie W. Kalaheo, HI
“Jennifer is AMAZING!!! We own quite a few properties and none of them have been as easy to close as the 2 we '”
Lori O. Kailua Kona, HI
“Jennifer is the best Loan Officer I'”
Sylvia W. Kamuela, HI
“Jennifer rocks. She really listened to my needs and was available whenever I had a question.”
Sylvia W. Kailua Kona, HI
“Jen Rocks!”
Nalani H. Kailua Kona, HI
“Jenifer stuck with us through two difficult escrow'”
Erich W. Kaneohe, HI
“Jenn was very professional and explained everything very well to us.”
Stason B. Waikoloa, HI
“Jennifer Coutts and her team have been a dream to work with. Efficient, courteous, knowledgeable and slew of other AMAZING adjectives are due to her and her team!”
Gail S. Kihei , HI
“Jennifer Coutts did a great job and was easy to communicate with. Being the Sellers'”
Brenda C. Waimea, HI
“Jennifer Coutts is always quick to respond to Buyer and Realtor needs! She is the best!!!”
Carolyn B. Lihue, HI
“Jennifer Coutts was wonderful and always available to answer my questions.”
Peter I. Honolulu, HI
“Jennifer Coutts, gave me excellent service and good communication skills along with quick response. What else could I ask for? Shes number one. I will always use her services when I need it. Great Job. Mahalo.”
Lori O. Kailua Kona, HI
“Jennifer did an awesome job as always, she's the best in the business.”
Tina H. Kaneohe, HI
“I absolutely love Jen! She is so easy to work with, I basically just call her and she does the rest. This is the third time working with her and she makes the process so easy. She is the best!!”
Paul B. Kailua Kona, HI
“Handled business!! No problems. Great communication.”
Pamela T. Wailuku, HI
“Buying my first home in over 15 years has proven to be a most wonderful experience with working with Jennifer and team. They helped make my dream come true!”
Lori O. Kailua Kona, HI
“Always excellent service. Jennifer is the best lender to work with knowledgeable, available and easy to work with. I refer all my buyers to her because I know the job will get done.”
Karen I. Ocean View, HI
“All was great”

Our Latest Thinking

We recognize this is a difficult time for many people. Click here or call 866-913-2951 for more information and to learn about current options available to our borrowers.