Happy New Year! Welcome back to Chasing Excellence. This week Rick Floyd discusses chapter five of Zig Ziglar’s book ‘Selling 101′. In this chapter, Zig walks us through a four step sales process that keeps the focus on a client’s needs.

Zig Ziglar’s book offers excellent professional insight on how to persuade more people more effectively, more ethically, and more often. Please share this video with your friends and colleagues.

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